Senior Director and Managing Counsel, Privacy

See yourself at Twilio

Join the team as our next Senior Director and Managing Counsel, Privacy reporting to the Chief Privacy Officer.

About the job 

Twilio’s legal team is seeking a Senior Director and Managing Counsel, Privacy to lead our international team of privacy attorneys, help mature our privacy program and support our global privacy strategy.  Twilio is looking for an experienced leader who lives the Twilio Magic and has a demonstrated track record of leading and developing a team of privacy attorneys and advising in a wide range of areas.  We are looking for a motivated self-starter who is solutions-oriented, looks for opportunities to scale and improve processes to improve efficiency and client service, and prides themself on offering practical advice in a manner that is understandable by non-lawyers.  This job is for you if you believe in the importance of data privacy, but understand the practical obstacles of implementing those principles in a complex, global and fast-paced global technology company, have experience working cross-functionally to overcome those obstacles, and enjoy the challenge of it all. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

Who we are & why we’re hiring

• Licensed to practice law in the US and in good standing with your local bar.
• 15+ years of legal experience predominantly in a tech focused product and non-product privacy field, with at least four years experience,  in private practice, 5 in house and 3+ years at a director level with significant privacy focus during this time.
• Experience advising on privacy laws in EMEA, APJ, LATAM and North America, especially CCPA, US State privacy laws and GDPR, and influencing law and policy in partnership with a policy team.
• Experience counseling both product and legal teams regarding global privacy law and obligations, and supporting privacy by design within product lifecycle development. 
• Experience advising on employment privacy both in and outside the US.
• Experience negotiating data protection terms with customers and vendorsExperience in advising sales, marketing and related data analytics teams.
• Experience serving as the privacy subject matter expert during M&A due diligence, contract negotiation and integration.
• Experience conducting or supporting privacy impact assessments and providing audit support.
• Experience supporting data breach situations and notifications.
• Experience of supporting a Chief Privacy Officer or other executive responsible for Privacy in areas such as risk management and governance, reporting and escalations.
• Excellent organizational and project management skills, strong communication skills, quick learner, and a strong sense of initiative.
• Experience managing and developing other attorneys and leading a team, with the ability to act as a “Player / Coach,” being both able to provide practical privacy legal counsel and manage/mentor a team of mid-senior level attorneys.
• Ability to develop highly effective and collaborative partnerships with privacy governance specialists and other internal stakeholders, influence and drive outcomes.
• Ability to triage and prioritize a heavy workflow in alignment with enterprise and privacy team priorities and OKRs, setting appropriate expectations with internal clients and delivering results efficiently.

Desired:

• Experience counseling organizations in relation to communications privacy laws, such as ePrivacy, ECPA, CIPA, and global anti-spam laws, as well as sector specific laws, such as HIPAA, is highly desirable, as is experience counseling teams developing AI/ML products and services.
• Experience in supporting the implementation and governance of Binding Corporate Rules.
•  At least one CIPP certification is strongly preferred.

Location

This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $203,000 - $253,000
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $215,000 - $268,000
• Based in the San Francisco Bay area, California: $238,000 - $298,000
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Applications for this role are intended to be accepted until 03/03/25 but may change based on business needs.