Netsmart is a leading healthcare technology organization dedicated to Moving Healthcare Forward, Together. For more than 55 years, Netsmart has partnered with community-based and post-acute care providers to improve outcomes for the individuals and communities they serve. Our culture is rooted in collaboration, trust, service, and a strong commitment to responsible, secure innovation in healthcare. This is an onsite role in our Overland Park, KS office location.
Role Overview:
Netsmart is seeking a Senior Director, AI & Engineering Development to lead the delivery of AI-enabled engineering solutions across our healthcare technology platform. This role is responsible for executing AI and engineering initiatives that translate product strategy into scalable, reliable, and high-impact solutions for our clients and communities.
Title rationale (recommended): We use “AI & Engineering Development” to clearly reflect the hands-on software development foundation required for this leader—someone who can build, scale, and operationalize AI capabilities in production while leading high-performing engineering teams.
Reporting to senior technology and product leadership, the Senior Director will provide hands-on technical and people leadership, partnering closely with Product, Data, Clinical, Security, and Compliance teams to ensure AI capabilities are delivered responsibly, securely, and at scale.Key ResponsibilitiesAI & Engineering Execution
- Lead engineering teams responsible for building, deploying, and operating AI-enabled and data-driven solutions.
- Translate AI and product strategy into clear engineering roadmaps, delivery plans, and outcomes.
- Ensure solutions meet Netsmart standards for quality, performance, security, reliability, and scalability.
- Apply modern engineering, DevOps, and MLOps practices to support continuous delivery and operational excellence.
- Partner with Product Management to deliver AI capabilities aligned to client needs and market priorities.
- Collaborate with Data Science and Analytics teams to operationalize models into production systems.
- Work closely with Clinical, Compliance, Privacy, and Security partners to meet healthcare and regulatory requirements.
- Provide technical leadership across AI platforms, data pipelines, and system integrations.
- Establish and uphold engineering standards, architectural patterns, and best practices.
- Drive reuse and platform thinking to enable scalable and sustainable AI delivery across solutions.
- Implement responsible AI practices including transparency, explainability, monitoring, and continuous validation.
- Support AI governance, risk management, and compliance efforts in partnership with leadership.
- Ensure AI solutions align with Netsmart’s commitment to trust, safety, and community impact.
- Lead, coach, and develop high-performing AI and engineering teams.
- Recruit, retain, and grow technical talent aligned with Netsmart values and standards.
- Foster a collaborative, accountable, and continuous improvement-oriented team culture.
- 10+ years of experience in software engineering, including leadership roles with increasing scope.
- Demonstrated experience delivering AI, machine learning, or data-driven systems in production.
- Strong understanding of cloud-based architectures, AI/ML platforms, and MLOps practices.
- Experience working in regulated industries; healthcare experience strongly preferred.
- Proven ability to partner effectively across engineering, product, data, and business teams.
- Strong communication, people leadership, and execution skills.
At Netsmart, you will build technology that truly matters. This role offers the opportunity to lead impactful AI and engineering development work within a mission-driven organization where innovation supports clinicians, providers, and communities every day.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Skills Required
- 10+ years of experience in software engineering
- Demonstrated experience delivering AI, machine learning, or data-driven systems in production
- Strong understanding of cloud-based architectures, AI/ML platforms, and MLOps practices
- Experience working in regulated industries; healthcare experience strongly preferred
- Proven ability to partner effectively across engineering, product, data, and business teams
- Strong communication, people leadership, and execution skills
NetSmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.
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Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
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Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
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Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.
NetSmart Insights
What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
