Blue Acorn iCi

UX Strategist

Reposted 8 Days Ago

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Hiring Remotely in United States

Remote

Senior level

eCommerce • Analytics

The Role

The Senior Digital Strategist will lead cross-functional teams to create user-centric digital strategies, focusing on improving customer experiences using Adobe Experience Manager and related tools.

Summary Generated by Built In

About Blue Acorn iCi
Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.
Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast — and we’re looking for exceptional talent to grow with us.
At the intersection of strategy and execution, we solve complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.
Why Join Us
Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. Here, you won’t just contribute to a project — you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment.
If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences — this is your place.
Role Summary
We are looking for a Senior Digital Strategist with a strong background as a User Experience (UX) leader and practitioner, with a proven track record of leading and driving large-scale digital projects.
This individual contributor role will lead cross-functional, client-facing project teams to envision, document, and advocate for ROI-driven customer experiences. You will define best-in-class, human-centric digital strategies for some of the world’s top brands implementing solutions in Adobe Experience Manager (AEM) and Adobe Workfront.
The ideal candidate is highly proactive, strategic, and passionate about creating exceptional customer experiences, balancing user needs with business objectives.
Key Responsibilities

Lead and drive sophisticated cross-functional teams toward clear, efficient, and accountable decision-making that delivers measurable customer value.
Demonstrate executive presence and interpersonal skills to engage and inspire senior client stakeholders.
Translate complex client findings into strategic presentations and recommendations appropriate for all levels of leadership.
Lead discovery, research, and analysis to identify opportunities for improvement and prescriptive design recommendations.
Develop strategies and experiences across:
- User research
- Information architecture
- Front-end and interaction design
- Information and visual design
- Usability testing
Create customer engagement artifacts, including:
- UX Benchmarking Reports
- Personas and Journey Maps
- Information Architectures
- Wireframes, Templates, and Component Designs
- Prototypes
Contribute to the evolution of UX practices, including developing reusable design libraries, cross-training team members, and mentoring colleagues.
Collaborate closely with AEM technical teams to problem-solve quickly during the development lifecycle.

Basic Qualifications

Bachelor’s degree in a related field or 6+ years of progressive experience in diagnosing and solving UX and customer experience challenges.
Experience with a leading technology company, digital consultancy, or strategy organization.
Strong proficiency in Adobe Experience Manager (AEM) and content management workflows.
Hands-on expertise with Adobe Creative Cloud or comparable UX tools; Adobe Marketing Cloud experience is a plus.
Experience working in Agile environments with iterative delivery.
Willingness to travel based on client needs (with considerations for remote and hybrid flexibility).

Compensation and Benefits
Full-time, non-temporary employees enjoy a competitive benefits package including:

Medical, dental, and vision insurance
Life and disability coverage
Paid time off (PTO)
401(k) retirement plan
Additional perks based on location

Equal Opportunity Statement
Blue Acorn iCi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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