Senior Digital Product Designer (12 months)

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Fintech • Payments • Financial Services
The Role

Join us as a Senior Digital Product Designer

  • In this dynamic role, you’ll have the chance to make a real impact by contributing to the product design and experience design strategy, as well as leading the delivery of associated strategic initiatives
  • You’ll lead product design for mid-size and increasingly complex projects, ensuring designs are user-centred, inclusive, and aligned with experience design, business objectives, and enterprise strategies
  • This is an opportunity for you, as an evolving leader, to lead cross functional teams toward achieving project goals and best in class solutions, while continuing to develop your leadership skills and capabilities
  • We are offering this role for a period of 12 months
What you'll do

As a Senior Product Designer, you’ll lead the scoping, direction, and planning of product design for mid-size and increasingly complex projects and programmes, while also contributing to the development of product strategy. A key part of your role is making sure that designs are user-centred, engaging, and functionally effective, supported by validated insights and aligned with business requirements. You’ll also drive the execution of design across initiatives, innovating within defined constraints and balancing originality with usability, brand consistency, and technical feasibility to deliver impactful, scalable solutions. In this role, you’ll act as an escalation point, remove blockers to maintain momentum and quality, and make informed design decisions within your defined authority so that all outputs support project objectives and business goals.

Moreover, we’ll expect you to foster strong collaboration across design disciplines and other functions, engaging key stakeholders to make sure of alignment and effective delivery of projects, programmes, and strategic initiatives. You’ll create, evolve, and promote design guidelines and standards to drive consistency, scalability, and high-quality outcomes across the bank. As part of your contribution to team and practice growth, you’ll continuously develop your own expertise, including leadership skills, while coaching, mentoring, and providing constructive feedback to colleagues. You’ll also play an important role in strengthening the overall maturity of the design practice.

In addition, you’ll be:

  • Enabling collaboration across multiple disciplines and functions for programmes and complex projects, ensuring clarity on responsibilities and deliverables for each discipline
  • Communicating the value and impact of product design decisions for projects and programmes to a wide range of audiences in a clear and compelling way
  • Acting as a key contact for stakeholders, managing expectations, influencing decisions, and resolving risks, conflicts, and alignment issues within defined authority and escalating when necessary
  • Shaping and evolving guidelines and standards to drive scalability, consistency, quality, accessibility, and inclusion in product design, and ensuring all outputs comply with necessary regulations
  • Supporting product design capability by coaching and mentoring colleagues, sharing best practice, contributing to community engagement, and proactively improving your own product design skills
The skills you'll need

We’re looking for someone with a strong understanding of user-centred design and a comprehensive knowledge of digital product design within complex systems, including architecture, visualisation, and prototyping. You must also have a solid grasp of how to embed accessibility and inclusion into design. Experience delivering product design for mid-size and increasingly complex projects and programmes, informed and validated by user research, is essential too. This should be supported by a portfolio that demonstrates end to end design thinking from discovery through to UX exploration and UI delivery. The portfolio should showcase visually engaging product design, user-centred solutions, and clear rationale behind key design decisions.

To succeed in this role, you’ll need experience working in multidisciplinary teams and collaborating effectively with cross-functional partners, along with proven leadership skills. Strong stakeholder management is also key, with a focus on clear communication, effective expectation management, and the ability to present the rationale behind your work while advocating for the value and impact of design.

In addition, you’ll need:

  • Experience defining and leading design projects and programmes at pace, using agile delivery methods
  • Strong skills in design thinking, user experience design, interface design, information architecture, and prototyping
  • Experience supporting product design capability development including coaching and mentoring, as well as sharing constructive feedback and knowledge with colleagues
  • Experience working with complex corporate banking platforms, products and services would be beneficial

Hours

35

Job Posting Closing Date:

17/02/2026

Ways of Working:Remote First

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Edinburgh
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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