Senior Digital Marketing & Operations Manager EMEA

Posted Yesterday
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Wokingham, Berkshire, England, GBR
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Lead EMEA omnichannel digital marketing for Mentor, translating global strategy into localized execution. Define KPIs, analytics frameworks, customer journeys, coordinate product managers and agencies, optimize performance, and ensure compliant, scalable content and operations across CRM, digital, field, and media channels.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Digital Marketing

Job Sub Function:

Digital Marketing Strategy

Job Category:

Professional

All Job Posting Locations:

Wokingham, Berkshire, United Kingdom

Job Description:

Senior Digital Marketing & Operations Manager EMEA

Please note that this position can be located at multiple EMEA J&J offices.

Johnson & Johnson MedTech | Aesthetics is looking for a Senior Digital Marketing & Operations Manager EMEA for Mentor.

About MedTech
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are seeking the best talent for Senior Digital Marketing & Operations Manager EMEA.

Purpose: The Senior Digital Marketing & Operations Manager EMEA for MENTOR owns the execution of a coordinated omnichannel marketing approach across priority markets. The role ensures strong alignment between global strategy and local activation, translating priorities into clear, actionable plans and accelerating execution.

This position works with a team of Product Managers aligned to key geographies, enabling effective localization of initiatives and consistent delivery. It acts as the central orchestrator across partners, driving performance tracking, continuous optimization, and a scalable operating model.

You will be responsible for:

  • Define and lead EMEA digital strategy and omnichannel engagement based on aligned global digital strategy

  • Integrate digital capabilities into brand and portfolio ensuring effective execution

  • Establish KPIs and analytics frameworks for digital initiatives

  • Drive adoption of emerging technologies and personalization

  • Translate EMEA and global priorities into clear execution plans

  • Ensure fast and effective localization through Product Managers in each geography

  • Ensure content is consistent, compliant, and easy to adapt locally. Coordinate efficient use of central content with local customization

  • Design and implement integrated marketing plans across CRM, digital, field, and media channels

  • Define and activate customer journeys (healthcare professionals and patients)

  • Lead / work with a team of Product Managers aligned to priority markets

  • Coordinate agencies and ensure efficient use of budgets

Qualifications & Requirements

  • Bachelor’s degree required (business, marketing, or related field)

  • Master’s degree or MBA or equivalent experience preferred

  • 7 years of validated experience in marketing, digital marketing, or commercial roles in healthcare, aesthetics, or regulated industries preferred

  • Strong experience in multichannel / omnichannel marketing execution

  • Confirmed ability to lead regional or multi-country projects

  • Strong project management and planning skills

  • Experience with performance tracking, analytics, and critical metric frameworks

  • Ability to translate strategy into clear, actionable execution plans

  • Strong communication and partner alignment skills

Other:

  • Tight-knit collaboration attitude and ability to work across functions and geographies

  • Ability to balance standardization and local flexibility

  • Willingness to travel across EMEA as needed



Required Skills:



Preferred Skills:

Analytics Dashboards, Brand Positioning Strategy, Consulting, Content Management, Content Marketing, Cultural Communications, Customer Analytics, Customer Journey Mapping, Digital Channels, Digital Marketing, Digital Trends, Organizing, Report Writing, Strategic Thinking, Technical Credibility, Technologically Savvy

Skills Required

  • Bachelor's degree (business, marketing, or related field)
  • Master's degree or MBA or equivalent experience
  • 7 years of experience in marketing, digital marketing, or commercial roles in healthcare, aesthetics, or regulated industries
  • Strong experience in multichannel / omnichannel marketing execution
  • Confirmed ability to lead regional or multi-country projects
  • Strong project management and planning skills
  • Experience with performance tracking, analytics, and metric frameworks
  • Ability to translate strategy into clear, actionable execution plans
  • Strong communication and partner alignment skills
  • Willingness to travel across EMEA as needed

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

Johnson & Johnson Insights

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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