ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT THE ROLE
xsolla.com and its subsites are where developers, partners and customers first meet Xsolla. We are looking for a Senior Digital Experience Manager to own how that experience runs and improves day to day: planning and shipping launches, keeping publishing fast and reliable, and continuously making the site more engaging and effective.
You will be the operational bridge between Marketing, Product Marketing, SEO, Performance Marketing, Product, Design, Copywriting, Engineering, DataOps, DevOps, Legal and Events. You will turn business priorities into web experiences that scale, and partner closely with the Product Owner on where the platform goes next.
East Coast preferred.RESPONSIBILITIES
Execute and continuously optimize web strategy across xsolla.com and all subsites.
Find and act on opportunities to improve engagement, site effectiveness and user experience.
Use analytics, UX feedback and user-journey insights to prioritize improvements, working with Product and Self-Service.
Turn business priorities into clear, actionable web initiatives.
Own day-to-day web operations and publishing workflows.
Run launch execution, release readiness and ongoing site updates.
Manage intake, prioritization and delivery of marketing, launch and go-to-market web requests, escalating business-critical needs with Product and Engineering.
Keep a clear, shared view of active web initiatives and priorities.
Act as operational lead for the CMS and publishing systems behind xsolla.com.
Work hands-on: build, update and publish directly in the CMS, while leading Web Ops and coordinating Product, Design, Development, SEO, DataOps and DevOps.
Partner with Product on template improvements and contributor workflows.
Keep templates, metadata, SEO implementation and UX standards consistent.
Support migrations and help the web ecosystem scale operationally.
Own operational outcomes for go-to-market and lead-generation workflows, including meeting-booking experiences, lead capture and routing, and Pardot and Salesforce integrations (current tooling includes Chili Piper).
Resolve issues directly or coordinate with Marketing Operations and Salesforce admins.
Keep these systems aligned with Marketing, Sales, Events and campaign execution.
Be the go-to web lead for Integrated Marketing and go-to-market stakeholders.
Run recurring syncs, launch planning and implementation alignment across Marketing, PMM, Sales, PR, Events, Design and Engineering.
Align day-to-day execution with platform capabilities and the Product roadmap.
Provide UX feedback and user-journey recommendations across web initiatives.
Work with Design and Product to improve information architecture, navigation, usability and conversion flows.
Partner with SEO, Analytics and DataOps to track engagement and surface optimization opportunities.
Monitor traffic, engagement, conversion, booking performance and publishing velocity.
Web Strategy and Optimization
Web Operations and Publishing
CMS and Platform Operations
Lead Generation and Website Workflows
Cross-functional Leadership
UX and Analytics
QUALIFICATIONS & SKILLS
6–8+ years in web, digital experience or website operations roles, including at least 2–3 years leading cross-functional launches or running a large multi-site website, ideally at a B2B or technology company.
Hands-on experience running a CMS and publishing workflow at scale, including templates, metadata and SEO implementation, and comfort building and publishing pages yourself.
Technical web fluency: not a developer, but able to troubleshoot and tell whether an issue is content, CMS configuration, analytics, infrastructure, Product or Development work.
Experience with digital asset management (DAM) and content governance.
Working knowledge of marketing and lead-generation tooling such as Salesforce, Pardot (Account Engagement) and Chili Piper.
A strong UX eye and comfort using analytics to find problems and prove improvements.
Proven ability to lead cross-functional launches and keep many stakeholders aligned without direct authority.
Clear written and verbal communication, and a bias for reliable execution.
Nice to have: Experience with website migrations, experimentation and A/B testing, or the video game industry.
HOW SUCCESS IS MEASURED
Launches ship on time, high quality and release-ready.
Website engagement and effectiveness improve over time.
Publishing is efficient and uninterrupted.
Stakeholders feel supported and aligned.
Web operations scale across xsolla.com and its subsites.
BENEFITS
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
CRIMINAL HISTORY CONSIDERATION
Criminal history check
Employment verification
Education verification
For the Senior Digital Experience Manager, we will conduct a background check that may include the following:
RELEVANCE TO JOB RESPONSIBILITIES
Accessing confidential company data
Ensuring compliance with regulatory requirements
The background check is relevant to this position because of the following role responsibilities
RIGHTS UNDER THE FAIR CHANCE ACT
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to [email protected].
Skills Required
- 6–8+ years of experience in web, digital experience, or website operations roles
- At least 2–3 years leading cross-functional launches or operating a large multi-site website
- Hands-on experience managing CMS and publishing workflows at scale, including templates, metadata, SEO implementation, and page publishing
- Technical web fluency sufficient to troubleshoot content, CMS, analytics, infrastructure, Product, and Development issues
- Experience with digital asset management and content governance
- Working knowledge of Salesforce, Pardot or Account Engagement, and Chili Piper
- Strong UX judgment and ability to use analytics to identify problems and demonstrate improvements
- Proven ability to lead cross-functional launches and align stakeholders without direct authority
- Clear written and verbal communication with reliable execution
- Experience with website migrations, experimentation, or A/B testing
- Experience in the video game industry
Xsolla Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xsolla and has not been reviewed or approved by Xsolla.
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Fair & Transparent Compensation — Pay is considered fair or good in many cases, with mentions of high salary or being paid well in certain roles and markets. Market-aligned ranges for several U.S. roles indicate base pay is not out of step with peers.
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Healthcare Strength — Health coverage is described as comprehensive for full-time employees and families, with employer-paid medical, dental, and vision noted in some U.S. postings. Positive remarks on medical coverage appear on dedicated benefits pages.
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Leave & Time Off Breadth — Flexible or unlimited paid time off is repeatedly highlighted, alongside parental leave and remote or hybrid flexibility. These elements contribute to an overall package that many view as solid.
Xsolla Insights
What We Do
Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.
