The Role
Leads FIFA’s digital content product strategy and lifecycle across global platforms. Manages roadmaps, budgets, requirements, content operations, CMS tools, product delivery, stakeholder workshops, Agile processes, user acceptance testing, and platform rollouts. Coordinates multilingual and multimedia content while driving innovation through emerging technologies and AI-based tools. Ensures editorial quality, technical standards, data organization, user-centric design, and continuous improvement across FIFA’s communications ecosystem.
Summary Generated by Built In
As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.
Join the team and support us on our mission.
Join the team and support us on our mission.
THE POSITION
These are your key tasks:
- Lead product leadership and strategy by defining, designing, and delivering FIFA’s digital content products across all owned platforms, managing the full product lifecycle and aligning product strategies with divisional goals. Drive innovation and consistency by developing product roadmaps, calendars, and budgets that balance creativity and efficiency, providing strategic insights that shape FIFA’s digital vision and translating priorities into actionable initiatives that deliver measurable engagement and value.
- Ensure effective product delivery and implementation by managing all product requirements—such as text, video, graphics, and statistics—for corporate and competition coverage across digital platforms, ensuring delivery quality and adherence to schedule and budget. Coordinate with editorial, technical, and communications teams to manage product rollouts through sprint planning, briefings, and reviews, validating progress through user‑acceptance testing and post‑deployment checks. Define and supervise business needs for core digital tools and features (e.g., SEO, search, video players, APIs) to guarantee high editorial and technical standards.
- Drive collaboration and stakeholder engagement by leading requirements‑gathering sessions and workshops with colleagues and key business stakeholders, translating needs into a clear and prioritised product backlog. Facilitate cross‑divisional coordination to align content creation and platform delivery, ensure communications perspectives are represented in cross‑functional projects (e.g., CMS, CRM, and regional platforms), and develop strong partnerships with internal teams to secure alignment, support, and shared accountability.
- Oversee content operations and platform excellence by collaborating with content teams to coordinate multilingual, multimedia, photographic, and statistical content across FIFA digital platforms, ensuring brand and editorial consistency. Manage communications‑specific products and oversee CMS management and live support, and ensure effective tagging and organisation of data and assets within the FIFA Digital Hub (FDH). Support video production for corporate and competition activities, maintaining the highest editorial and compliance standards.
- Promote digital innovation and continuous improvement by fostering a digital‑first culture that replaces outdated processes with modern, scalable solutions. Evaluate and introduce emerging technologies and AI‑based tools to enhance efficiency and user experience, conduct research and benchmarking to inform ongoing optimisation, and ensure all products deliver exceptional experiences for both content creators and audiences. Maintain accurate documentation and reporting, while championing user‑centric design, continuous improvement, and scalable digital product ecosystems across the FIFA Communications Division.
YOUR PROFILE
We work hard at FIFA.
We are dedicated, ambitious and innovative.
And we respect our values. Always.
For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.
The specific competencies we require for this position are:
We are dedicated, ambitious and innovative.
And we respect our values. Always.
For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.
The specific competencies we require for this position are:
- 7+ years of digital product management experience, with at least 3 years in a senior or lead role
- Proven track record delivering large-scale digital products (web, mobile apps, platforms)
- Experience working with global, cross-functional teams
- Strong understanding of Agile and modern product development practices
- Proven Experience in working with headless CMS
- Bachelor's degree in computer science or equivalent professional experience
- Excellent stakeholder management and communication skills
- Data-driven mindset with experience using analytics tools and experimentation
- Experience working in football, sports, media or entertainment industry
- Background in managing content platforms
- Proven record of successful deliveries of various complexities within global and multi-cultural organisations
- Solid technical background with understanding or hands-on experience in implementation
- Experience in requirements gathering for applications and subsequent translation of requirements in user stories
- Excellent English skills, including writing, communication, and presentation
- An outstanding team spirit with an entrepreneurial mindset that thrives when being challenged
- Ability to foster long-term relationships with key professionals
- Attention to detail
PERKS & BENEFITS
The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.
Alongside that privilege, we also offer some extra perks and benefits:
Alongside that privilege, we also offer some extra perks and benefits:
- Health and fitness: Regular football sessions for all abilities, plus on-site gym.
- Home office: Up to two days of home office per week if work permits and home office allowance for all.
- Language courses: Offered to all staff to aid personal and professional growth.
- Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
- Pension: Flexible pension benefits with generous employer contributions.
- Relocation assistance: A dedicated team will be on hand to support your relocation.
- Sustainability: We support all employees using public transport.
- Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
- Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.
About
We are FIFA, the global governing body for football.Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami, Paris and Rabat, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay.
Skills Required
- 7+ years of digital product management experience, including at least 3 years in a senior or lead role
- Experience delivering large-scale digital products, including websites, mobile applications, and platforms
- Experience working with global, cross-functional teams
- Strong understanding of Agile and modern product development practices
- Experience working with headless CMS
- Bachelor’s degree in computer science or equivalent professional experience
- Excellent stakeholder management and communication skills
- Data-driven mindset with experience using analytics tools and experimentation
- Experience in football, sports, media, or entertainment
- Background managing content platforms
- Successful delivery of projects with varying complexity in global and multicultural organizations
- Solid technical background with implementation understanding or hands-on experience
- Experience gathering application requirements and translating them into user stories
- Excellent English writing, communication, and presentation skills
- Team-oriented entrepreneurial mindset and ability to thrive under challenge
- Ability to foster long-term relationships with key professionals
- Strong attention to detail
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The Company
What We Do
FIFA (Fédération Internationale de Football Association) is the international governing body for association football, futsal, and beach soccer. It is responsible for organizing major international tournaments, such as the World Cup, and works to grow the game globally, promote inclusivity, and advocate for integrity and fair play. Headquartered in Zurich, Switzerland, it oversees 211 national associations and invests in football development worldwide to ensure the sport remains accessible and beneficial to all.
