The DevSecOps Engineer is a foundational role in the our partner’s project, responsible for architecting and maintaining the high-security infrastructure required for an enterprise-grade Agent Development Platform (ADP). You will be tasked with building the secure "sandbox" where autonomous agents live, ensuring zero-trust connectivity and managing the specialized data stores that power agentic reasoning.
About the Role
You will lead the setup of the AWS production environment and the implementation of Firecracker MicroVMs to provide isolated, ephemeral runtimes for agents. You are the guardian of the platform's "Egress Controls," ensuring that while agents can reason over proprietary data, they can never exfiltrate it.
Key Responsibilities
● Agent Sandboxing & Isolation: Implement and manage Firecracker MicroVMs (or restricted Kubernetes/Docker environments) to ensure agents execute in strictly isolated, secure runtimes.
● Secure Data Infrastructure: Provision and optimize the platform's multi-layered data stack, including PostgreSQL (OLTP), ChromaDB/PGVector (VectorStore), and GraphDB (Neo4j) for relational knowledge mapping.
● Event Orchestration: Build and manage high-performance Event Streams (AWS SQS, Event Bridge, or Kafka) to handle agent-to-agent communication and Human-in-the-Loop (HITL) escalation triggers.
● Infrastructure as Code (IaC): Automate the provisioning of AWS cloud infrastructure and Kubernetes clusters using industry-standard tools.
● Security & Identity Integration: Implement WorkOS/IDP for B2B identity management and multi-tenancy, ensuring strict logical separation of tenant data and configurations.
● Network Hardening: Design and enforce strict egress firewalls and proxy-only outbound routing to prevent data exfiltration by autonomous agents.
Required Skills & Experience
● Cloud & Containers: Deep expertise in AWS, Kubernetes, and container security; proven experience with Firecracker MicroVMs is highly desirable.
● Database Management: Hands-on experience managing and scaling Vector Databases (Chroma, PGVector) and Graph Databases for AI applications.
● Security First Mindset: Strong understanding of zero-trust architecture, OWASP principles, and secure design for AI systems.
● Messaging & Events: Proficiency in managing event-driven architectures and streaming platforms for real-time data processing.
● Automation: Advanced scripting skills (Python, Bash) and a track record of implementing automated security gates in CI/CD pipelines.
● Workflow Orchestration: Experience with Temporal for managing long-running, multi-stage agentic workflows.
Desirable
● Compliance: Experience preparing infrastructure for SOC 2, ISO 27001, or GDPR readiness.
● Agentic Frameworks: Familiarity with LangSmith or Langfuse for observability and tracing of agent workloads.
Skills Required
- Deep expertise with AWS
- Deep expertise with Kubernetes and container security
- Experience with Firecracker MicroVMs
- Hands-on experience managing and scaling vector databases such as ChromaDB and PGVector
- Experience managing graph databases for AI applications
- Understanding of zero-trust architecture, OWASP principles, and secure AI system design
- Experience with event-driven architectures and streaming platforms
- Advanced Python and Bash scripting skills
- Experience implementing automated security gates in CI/CD pipelines
- Experience with Temporal for long-running, multi-stage workflows
- Experience preparing infrastructure for SOC 2, ISO 27001, or GDPR readiness
- Familiarity with LangSmith or Langfuse for observability and tracing
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
