At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Senior DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.
How will you make an impact?
- Perform and manage application deployments across development, testing, staging, and production environments.
- Collaborate closely with cross-functional teams including Development, QA, SRE, and Operations to ensure smooth deployment cycles.
- Troubleshoot deployment issues, identify root causes, and drive quick resolutions.
- Configure, maintain, and administer Windows servers, IIS, and related deployment components.
- Work with GitHub for version control, repository management, and deployment workflows.
- Create and maintain automation scripts using Python and PowerShell to improve deployment efficiency.
- Ensure adherence to deployment standards, documentation, and release management processes.
- Support continuous improvement efforts by identifying automation opportunities and deployment optimizations.
- Maintain configuration documentation and deployment guidelines.
Have you got what it takes?
- Proven experience in application deployments in enterprise or large-scale environments.
- Strong understanding of Windows OS administration and IIS configuration.
- Hands-on experience with GitHub, branching strategies, CI/CD workflows, and release processes.
- Experience in AWS, Jenkins will be an added advantage.
- Proficiency in scripting languages, preferably Python and PowerShell.
- Ability to troubleshoot deployment issues across different application tiers.
- Excellent communication and cross-team collaboration skills.
- Strong analytical mindset and problem-solving abilities.
- Ability to work in fast-paced, time-sensitive deployment environments.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:
Reporting into: Tech Manager, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
