Position Summary:
With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.
This role focuses on CloudBlue, a HostPapa business that powers cloud commerce for many of the world’s largest service providers, including major Telcos, distributors, and MSPs. CloudBlue enables partners to monetize and manage cloud services and subscriptions at scale, combining the agility of a high-growth business with the backing of a global organization.As the DevOps Engineer, you will design, build, and operate CloudBlue’s cloud infrastructure and delivery platforms, with a strong focus on platform engineering, CI/CD, infrastructure automation, and scalability. You will work closely with SRE, Platform, and Product Engineering teams to ensure services are secure, reliable, and continuously deliverable across both R&D and production environments
What you’ll do:
- Design, evolve, and operate scalable and elastic cloud architectures for multi tenant SaaS platforms
- Continuously challenge and improve existing infrastructure and architectural decisions to remove performance, scalability, and operability bottlenecks
- Design and maintain cloud native and hybrid solutions, integrating cloud platforms with on prem systems when required
- Build, maintain, and improve CI/CD pipelines that enable fast, safe, and repeatable deployments
- Promote and enforce Infrastructure as Code (IaC) practices using Terraform
- Automate provisioning, configuration, scaling, and recovery to reduce manual operational effort
- Improve deployment strategies in collaboration with SRE teams to increase reliability and predictability
- Design and operate containerized platforms using Docker and Kubernetes
- Support and evolve microservices architectures, ensuring deployment safety, isolation, and scalability
- Operate and support production and pre-production environments and troubleshoot complex infrastructure issues
- Participate in incident response and on call rotations when required, working with SREs to reduce operational toil
- Maintain clear and up to date documentation for infrastructure, pipelines, and operational procedures
- Partner closely with engineering teams to improve developer experience, delivery velocity, and platform reliability
- Support other tasks or projects as assigned to meet team and business needs
About you:
- 3 or more years of experience as a DevOps Engineer, Platform Engineer, or Senior Software Engineer with infrastructure ownership
- Strong hands on experience with cloud platforms, preferably Azure, with AWS or GCP also acceptable
- Proven experience with Kubernetes, preferably AKS, Docker, Terraform, CI/CD systems such as Jenkins and Groovy pipelines, Linux based systems, and configuration management tools like Ansible
- Strong scripting and automation skills using Python and or Bash
- Solid understanding of distributed systems and cloud networking fundamentals
- Comfortable working with Git based workflows such as Bitbucket
- Excellent written and spoken communication skills in English to collaborate effectively with distributed teams
- Experience operating or supporting multi tenant SaaS platforms is a plus
- Previous collaboration with SRE teams and exposure to reliability practices would be beneficial
- Familiarity with monitoring and observability tools such as Grafana, Datadog, or ELK would be helpful
- Hands on exposure to hybrid cloud environments or on-prem integrations would be considered an advantage
- A software engineering background with experience owning systems end to end would be positively valued
What we offer:
- Work from anywhere - this is a remote opportunity
- A competitive salary that values you and your unique skill sets
- Career advancement & professional development opportunities to help you reach your full potential
- Flexible work arrangements to support work/life balance
About us:
At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.
Our HostPapa team values diversity and inclusion. We have a friendly company culture built on trust and respect. With the acquisition of several companies into our product portfolio, we’re growing at an incredible rate and have ample opportunities for career growth.
Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!
HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.
HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.
It is anticipated that this position will be performed outside of Ontario.
Top Skills
What We Do
About HostPapa
HostPapa is a privately-owned company headquartered in Burlington, Ontario. HostPapa also has locations in 11 other countries around the world. At HostPapa, we consider every one of our customers to be a part of our family. That's why our motto is "Let Papa take care of you!"
We understand that our customers' websites are important and that they need to be able to count on us to ensure that their service is not interrupted.
We have established a solid foundation to offer hosting solutions and cloud services for small and medium-sized businesses that are reliable, easy-to-use, and customer service-oriented, all for a low cost.
At HostPapa, we value our customers and recognize their need for outstanding customer service. We are not satisfied until our customers are!
With HostPapa you get:
Feature-rich hosting packages
Money-back guarantee
FREE domain registration
Uptime guarantees
Online knowledgebase / support
Help with using the tools / getting set up
Ecommerce capabilities
Free apps
With HostPapa you can depend on:
Dedicated customer service
Quality equipment
Maximum guaranteed uptime
Highly functional tools for administration
The leading feature set available
Secure and reliable backups
A solid and honest business partner
Careers at HostPapa
A career at HostPapa is fun, laid back, rewarding and challenging. We offer continuous learning and opportunities for career advancement. If you think you have the skill-set to work with us and love to work in a fast-paced environment, then HostPapa is definitely the place for you!
It is our goal at HostPapa to help our employees advance in their careers. By adopting an ongoing, hands-on learning environment, our employees are continuously growing and expanding their knowledge. We believe that employee education and training are essential, not only for our staff but also for our customers.
