The Role
As a Senior DevOps Engineer, you will support production environments, implement CI/CD pipelines, collaborate with teams on infrastructure and monitor system health, while being on-call as necessary.
Summary Generated by Built In
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. We’re currently looking for:
Responsibilities:
- Provide ongoing support for production environments, troubleshooting, manage and resolve incidents, perform RCA, facilitate blameless post-mortems
- Actively contribute to production stability improvements (processes improvements)
- Do care about monitoring, alerting and logging, capacity management
- Implement CI/CD related pipelines and automations
- Understand the architecture of our services and products
- Design automated software and product upgrades, change management, and release management solutions
- Interact with our internal customers - mostly, Developers/QA and OPS/SRE
- Work with teams responsible for Infrastructure, Networking, Applications Engineering, Information Security
- Continuously improve and share knowledge of system, update documentation
- On-Call reliable Rotations and Schedules
Requirements:
- Solid knowledge and strong experience in production support activities
- Understanding of SRE principles and DevOPS practices
- Troubleshooting process understanding and experience
- Experience as a Linux System Administrator at least 6+ years.
- Key Skills for Kubernetes (K8s) DevOps: understanding of networking, security, storage is critical
- AWS cloud experience (IAM, VPC, ELB, R53, AZs, EC2/EKS, RDS, S3, CloudFront, CloudWatch)
- Understanding of Real-time Data Streaming (Kafka)
- Understanding the Basic Concepts of Elasticsearch (Node, Cluster, Index, Document, Shard, Replicas)
- RDBMS administration experience (PostgreSQL/AuroraDB preferably) or MySQL
- Experience working with GIT, Prometheus, Grafana, Terraform, Helm
- Knowledge of CI/CD tools and ability to implement deployment activities automation
- Familiar with application and service monitoring tools and techniques
- Effective communication skills (Active listening, Friendliness, Confidence, Sharing feedback, Respect)
- English - Intermediate (B1)
Personal:
- Team player
- Fast learner
- Documentation culture
Will be a strong plus:
- System thinking approach
- Expertise automating system administration tasks with configuration management tools
- Real automation experience (Python, Bash, Golang)
- MS Azure/GCP cloud experience
- Flux + Kustomize/Flagger/Strimzi + Istio
- Experience with MongoDB
- Experience in ELK stack usage
- Web-service administration experience: Nginx
What we offer:
- Mediclaim benefits
- Paid holidays
- Casual/Sick leave
- Privilege leave
- Bereavement leave
- Maternity & Paternity leave
- Wellness programs & coaching
- Employee referral bonus
- Professional development allowances
- Night shift allowances
RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
AWS
Azure
Bash
Elasticsearch
Elk Stack
GCP
Git
Go
Grafana
Helm
Kafka
Kubernetes
Linux
MongoDB
MySQL
Nginx
Postgres
Prometheus
Python
Terraform
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
RingCentral is a global leader in AI-powered trusted business communications, contact center, revenue intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes.
Why Work With Us
Innovation isn't just a buzzword—it's the core and heart of everything we do. We believe that groundbreaking ideas emerge from every corner of our organization. Our biggest strength? We are not all the same. At RingCentral, our commitment to fostering a culture of curiosity and inclusivity is what sets us apart.
Gallery
