Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time.
Role Description & Mission:
Agero is seeking a Senior DevOps Engineer to spearhead the development of secure cloud infrastructure and optimize our cloud application operations. In this pivotal role, you'll be instrumental in automating all manual tasks, from code build and deployment to data processing, establishing robust Continuous Integration and Continuous Deployment (CI/CD) frameworks.
You'll serve as a crucial liaison between our application development and infrastructure teams, leveraging cloud APIs to significantly enhance system performance and stability monitoring. A key part of your contribution will involve driving troubleshooting efforts across multiple applications and creating comprehensive runbooks for repeatable tasks, ensuring operational efficiency and reliability.
Key Outcomes:
- Infrastructure as Code (IaC) and Automation: Defining, provisioning, and managing cloud infrastructure using code; automating repetitive tasks.
- Continuous Integration/Continuous Delivery (CI/CD): Implementing pipelines for automated build, testing, and deployment.
- Monitoring and Logging: Establishing systems to track application and infrastructure performance, and setting up alerts.
- Security and Compliance: Ensuring infrastructure and applications adhere to security best practices and compliance standards.
- Collaboration and Communication: Facilitating smooth collaboration between development and operations teams, and with other stakeholders.
Skills, Education & Experience:
EDUCATION:
- A bachelor's degree in computer science, information technology, or a related field.
EXPERIENCE:
- 3+ years of DevOps experience
- 1+ year of software development experience
- 3+ years of experience in building CI/CD pipelines
- 3+ years of experience supporting production environments
- 2+ years of experience running Terraform
- 5+ years of cloud experience with AWS
- 2+ years of cloud experience with GCP
- Proficiency in scripting languages (UNIX, Shell, Python)
Nice to have:
- Database experience: Oracle, PostgreSQL, MongoDB
- Experience with monitoring tools such as Data Dog
- Knowledge of Git
- Knowledge of Agile methodologies including Scrum and Kanban
- Knowledge of AWS Serverless Framework
ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES):
- Environment Creation and Management
- IaC Management
- Pipeline Maintenance
- Backup, Recovery and Failover
- Role-Base Access Control (RBAC)
- Database Monitoring and Alerting
- Database Change Management
- Certificate Administration
- DNS Management
- FTP Management
- API Gateway Administration
- Cloud (AWS, Google Cloud, Azure) Administration
Hiring In:
United States: AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, TN, VA
The anticipated closing date to submit applications for this role is November 8, 2025
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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What the Team is Saying
What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands.
As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
At Agero, our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year, providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
