At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As a DevOps Engineer, you will drive the automation, scalability, and reliability of our AWS-based cloud platform. You will design and implement CI/CD pipelines, optimize infrastructure, and manage both cloud and containerized environments. You will collaborate closely with development, operations, and security teams to ensure seamless integration and optimal performance.
How will you make an impact?
- Design, implement, and manage CI/CD pipelines using tools such as Jenkins, GitLab CI, or AWS CodePipeline to automate application deployments.
- Optimize the AWS infrastructure for efficiency, scalability, and cost-effectiveness.
- Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, AWS CloudFormation, or Ansible to automate infrastructure provisioning and management.
- Build and manage containerized environments using Docker and Kubernetes to streamline application deployments and enhance scalability.
- Troubleshoot and resolve complex infrastructure and application issues, working closely with development and QA teams to ensure minimal downtime.
- Leverage automation frameworks and tools (e.g., Python, Bash, AWS Lambda) to continuously improve deployment speed and reduce manual intervention.
- Drive performance optimization efforts, identifying and addressing bottlenecks in both infrastructure and application layers.
- Collaborate with cross-functional teams (Development, Operations, Security) to integrate automation into every aspect of the software delivery lifecycle.
Have you got what it takes?
- Extensive experience with CI/CD pipeline design and automation, utilizing tools such as Jenkins, GitLab CI, or AWS CodePipeline to streamline deployments.
- Deep understanding of cloud infrastructure in AWS with a focus on automation, scalability, and optimization.
- Proficiency in Infrastructure as Code (IaC) using tools such as Terraform, AWS CloudFormation, or Ansible to automate infrastructure management.
- Strong experience in managing containerized environments using Docker, Kubernetes, and EKS with a focus on automation and scalability.
- Solid grasp of monitoring and logging solutions, and the ability to respond to incidents with speed and precision.
- Ability to troubleshoot and resolve complex infrastructure issues, ensuring smooth operations and minimal downtime.
- Familiarity with security best practices in AWS environments and a proactive approach to compliance.
- Proficiency in scripting and automation using languages like Python or Bash, with the ability to develop automation solutions to improve operational efficiency.
- Experience in driving performance and cost optimization within cloud environments, ensuring efficient use of resources.
- Strong collaboration and communication skills, with experience working cross-functionally to integrate automation and best practices across teams.
- Ability to articulate ideas and solutions clearly, both within technical teams and with non-technical stakeholders.
- Capability to work under pressure and resolve complex infrastructure issues in a fast-paced environment.
- A proactive attitude toward learning new technologies and improving current systems and workflows.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID:
Reporting into: Senior Director
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
