Senior DevOps Engineer

The Company

Simply put, SpryPoint provides Smart Solutions for Smart Utilities.

Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market. 

In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.

Position Overview

We are launching a strategic initiative to enhance our cloud infrastructure, leveraging AWS services like ECS, Fargate, and Aurora Serverless, while aligning with the AWS Well-Architected Framework. We are seeking an experienced Senior DevOps Engineer with production-level expertise to lead the technical execution of this initiative. If you’re passionate about cloud automation, scalability, and infrastructure best practices, this role offers an exciting opportunity to shape the future of our cloud operations.

Responsibilities

• Lead the design, implementation, and management of cloud infrastructure on AWS using ECS, Fargate, Aurora Serverless, and other AWS services like Transit Gateway and Control Tower.
• Drive the adoption of the AWS Well-Architected Framework to ensure best practices for reliability, security, and performance in our cloud systems.
• Automate infrastructure provisioning and management using Terraform, ensuring a scalable and resilient architecture.
• Collaborate with engineering and operations teams to deliver high-performance, secure solutions.
• Spearhead initiatives to enable self-service capabilities, empowering other teams to complete critical operations independently, reducing wait times, and improving overall efficiency.
• Design automation workflows using AWS Lambda and Step Functions to enhance operational efficiency.
• Mentor and support the DevOps team, promoting best practices in CI/CD pipelines, IaC, and cloud architecture.
• Provide technical leadership for monitoring, troubleshooting, and ensuring system reliability in production environments.

Required Qualifications

• 5+ years of DevOps experience with extensive AWS production expertise, including ECS and Fargate.
• Deep experience with Terraform and Infrastructure as Code (IaC).
• Knowledge of AWS services such as RDS, Aurora Serverless, Transit Gateway, and Control Tower.
• Proficiency in scripting (Python, Bash, etc.) and building automation with AWS Lambda and Step Functions.
• Experience designing CI/CD pipelines with tools like Jenkins.
• Strong understanding of cloud networking, security best practices, and monitoring/observability tools.
• Excellent verbal and written communication skills, with strong attention to detail in both technical documentation and presentations.
• Familiarity with the AWS Well-Architected Framework.

Preferred Qualifications

• Proven experience leading technical projects and mentoring DevOps teams.
• AWS Certifications (Solutions Architect, DevOps Engineer, etc.).
• Knowledge of PostgreSQL database management.
• Experience with Jenkins for CI/CD pipeline management.
• Familiarity with disaster recovery strategies, high availability, and backup solutions in AWS.

Our Exciting Hiring Process!

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. Here’s a peek into our hiring process for this position, so you know exactly what to expect:


👋 Stage 1: 30-minutes Recruiter Interview

We'll dive into your professional background and experience, share more about SpryPoint and the role, and answer any burning questions you might have.


👥 Stage 2: 30-minutes Hiring Manager Interview with TJ Lewis, DevOps Manager

This is a great opportunity to discuss your career goals and high-level technical experience, and to learn how we can support your growth and aspirations.


🧑‍💻 Stage 3: Take Home Exercise

The test has a 3-day deadline and focuses on AWS. We’re not looking for perfection; we’re more interested in understanding your approach to problem-solving.


👥 Stage 4: 30-minutes Exercise Presentation

We value collaboration! If the exercise goes well, you’ll present it to our hiring manager, TJ, and a Senior DevOps Engineer from the team. We’re interested in both your final solution and your thought process in getting there.


👥 Stage 5: 1-hour Final Technical Interview


You’ll then advance to a technical interview with TJ and a Senior DevOps Engineer from the team. This is a great chance to showcase your technical skills and see if there’s a strong team fit.


📝 Stage 6: References

We'll check your references to confirm all the great things we've learned about you.

🚀 Stage 7: Offer!

If all goes well, we’ll be thrilled to extend an offer and welcome you to the team!

Why SpryPoint?

🚀 Remote-first and autonomous working environment with flexible working hours

💰Competitive compensation package

💻 Macbook + $500 towards your home office setup

🏥 Health, dental, vision, and life insurance

🏝️ Generous PTO, ½ day Summer Fridays, and unlimited sick days 

📈 RRSP (Canada) and 401k (US) matching program

🧠 Professional development courses, $2,500 annual tuition assistance, and a book bounty program

🧳 Annual company events (SpryPalooza!) and team offsites

SpryPoint is an equal-opportunity employer. We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.

If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.

Please note that to maintain our SOC 2 compliance, we ask all candidates to complete background check and identity verification as a final step in our interview process.