The SRE Team specializes in the reliability of Euronet systems and processes. You will use your background as an operations generalist to work closely with our development teams from the early stages of design all the way through identifying and resolving production issues. The ideal candidate will be passionate about an operations role that involves deep knowledge of both the application, the product and will also believe that automation is a key component to operating large-scale systems.
Responsibilities:
· Help define the future of and contribute directly to Euronet’s infrastructure
· Ensure high uptime (99.98%) of our platform, performance, and scalability by leading the architecture, deployment, automation, maintenance, and management of mission-critical production systems.
· Work closely with our Software Development and Engineering teams to build platforms before they go live, building a reliable production-ready services and applications.
· Manage major incidents to mitigation/resolution, perform post-incident reviews of all major incidents and determine action items required to avoid similar issues/minimize downtime for future incidents.
· Work with Software Development and Engineering teams to ensure that assigned applications/platforms have appropriate monitoring and metrics in place to measure performance and stability, appropriately.
· Build tools and automation that eliminate work and reduce the time it takes to resolve an issue for public cloud and on-premises resources.
· Staying calm under pressure
· Coach team members, provide knowledge transfer to coworkers and encourage acquisition of new skills.
· Provide rotational on-call support where you’ll respond, detect, triage and resolve production incidents
· Meet all Euronet information security best practices to ensure all compliance requirements are met
· 8 or more years’ experience in software development and/or systems engineering
· Bachelor’s degree in a related field or equivalent experience required
· Strong knowledge of Linux and Windows operating systems and environment
· Strong knowledge of Networking, Load balancers, DNS, NTP, and TCP/IP
· Strong knowledge of AWS technologies (e.g., EC2, S3, RDS, VPC, EKS, ALB, NLB, CloudFormation)
· Experience with containers (Docker)
· Knowledge of container orchestration (Kubernetes)
· Experience with Infrastructure Automation tools like Terraform, Ansible, Puppet
· Experience with web servers IIS and Apache
· Proficiency in the design principles for monitoring and alerting systems
· Solid scripting skills; experience with Shell, Bash, Ansible, Python, PowerShell, Ruby
· Experience in setting up CI/CD pipelines (GitHub or AWS CodePipeline)
· Excellent organizational, verbal, and written communication skills
· A willingness to learn on the job and take on tasks as needed
Additional Desired Experience:
· Experience with one or more of the technologies used for big data: ELK, Beats, Kafka, Redis, Searchguard.
· Experience with application monitoring tools like Uptrends
· Experience with Postfix
· Experience with one or more of the following F5 products: LTM, ASM, GTM, AFM, BIGIQ
· Experience with monitoring tools like Nagios, Icinga, SolarWinds, New Relic, Grafana
Life insurance 100% covered
50/50 Health insurance (optional)
50/50 Half scholarships (option)
Annual salary appraisal
Internal savings and credits association
Christmas bonus above the law
Opportunities for growth within the company
Top Skills
What We Do
epay, a segment of Euronet, Inc. (NASDAQ:EEFT), is a leading global provider of payment processing and prepaid solutions that processed more than 3.8 billion transactions in 2023. The company has built an extensive network of retailer touchpoints with more than 800,000 point-of-sale terminals in 63 countries that connects brands with consumers all over the world. The company offers a diverse ecosystem of services, products and solutions supporting the distribution of Payment and Branded Payments for more than 1,000 brand partners via Commerce, eCommerce and mCommerce solutions
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