Senior DevOps Engineer

As a Senior DevOps Engineer, reporting directly to the Engineering Manager for DevOps, you’ll play a pivotal role in enabling engineering teams across the organization, helping execute platform-wide initiatives to modernize and scale Olo’s infrastructure footprint. You’ll consult with a diverse group of engineering teams to understand their specific challenges and help architect practical, efficient solutions to support performance, stability, and developer velocity.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Act as a technical leader and mentor to engineers both in-team, and across the platform group.
• Handle workload autonomously, including proactively seeking feedback, and managing expectations with internal clients
• Contribute to architectural discussions with technical and organizational leadership groups.
• Take the lead on large/complex projects, including co-ordinating resources and communicating with internal stakeholders & team/departmental leadership.
• Delegate work to team members, and act as escalation point for any issues/blockers
• Partner with engineering teams on a project basis, to understand complex business problems and architect and implement solutions.
• Solicit feedback from internal consumers across product and engineering teams, to understand the challenges they face, and help design platform products that meet these customer needs.
• Collaborate with other Platform teams to build and continuously improve foundational platform offerings.
• Proactively assess platform needs and identify areas for improvement and efficiency.
• Help define, document and implement platform-wide standards and best practices.
• Support security and compliance requests as directed (including patching, audit support and remediations.)
• Build and maintain internal environments, services, toolsets or scripts leveraged by platform and Engineering organizations
• Participate in an on-call rotation as escalation point/SME for service

What We'll Expect From You

• 5+ years experience in software engineering, DevOps, site reliability, or similar role
• 1+ years experience in a hands-on technical leadership role
• Proficiency designing, building, and managing services within a mature production environment, including production-supporting pipelines and tooling
• Proficiency with containerization technologies such as Docker, Kubernetes, ECR, ECS, EKS, and Fargate, using deployment tools such as Octopus, ArgoCD, Helm, and Flux
• Proficiency with cloud infrastructure such as AWS 
• Proficiency with infrastructure-as-code tools like Terraform, Ansible
• Proficiency with code management and CI/CD toolsets, such as TeamCity, Github Actions, GitLab, Jenkins
• Experience writing code in one or more modern programming languages. (C#, Java, Ruby, Python, Javascript, Powershell, Bash)
• Experience with modern monitoring tools such as DataDog, SumoLogic, Prometheus, and Raygun
• Experience with database technologies in a production setting, such as PostgreSQL, MySQL, Microsoft SQL Server, MongoDB, Cassandra
• Experience with data streaming technologies, such as Kafka, SNS/SQS, and Kinesis
• Experience with security best practices and compliance processes such as SOX, Soc2, PCI

About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $125k-179k annually for a Senior I and $135k-195k annually for a Senior II, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

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