If you've used Disney+, Peacock, or other top streaming platforms, you've already benefited from Conviva's technology. We empower the world’s leading B2C companies, including the biggest names in streaming media, to deliver exceptional digital experiences and optimize the “moments that matter” to their customers and their business. As the global leader in experience-centric operational analytics, Conviva has redefined big data analytics with our paradigm-shifting Time-State Analytics model. Our platform does what legacy observability and monitoring tools can’t: we eliminate the gaps between system performance, user experience, and engagement, enabling issue identification, impact assessment, and root cause resolution in seconds. This isn’t just important, its game-changing! Our platform processes over 5 trillion daily events, providing real-time, cost-effective, stateful computation across diverse data sets. This empowers operations teams for the first time to precisely and directly impact real-world business outcomes, including customer satisfaction and revenue.
We are seeking an experienced DevOps Engineer to join our Tech Ops and DevOps team. As a DevOps Engineer, you'll play a pivotal role in collaborating with development teams to build and enhance cloud environments across diverse platforms and data centers. Automation expertise, infrastructure-as-code proficiency, and adept management of hybrid (cloud/on-prem) systems are at the core of what we value.
What Success Will Look Like:
- Collaborate with development teams to build and maintain cloud and on-premises hybrid environments across many interconnected platforms.
- Design CI/CD pipelines to streamline deployment and ensure the reliability of applications.
- Use tools like Terraform and Ansible to automate the provisioning and configuration of infrastructure components.
- Diagnose and resolve reliability issues across hardware, software, applications and network components.
- Work closely with development teams to troubleshoot and resolve application and service issues.
- Continuously improve Conviva’s SaaS services and infrastructure for improved availability, performance, and security.
- Implement security best practices focusing on the patching of operating systems and applications.
- Build proactive monitoring and alerting tools and participate in on-call rotations.
Who You Are & What You've Done:
- 5+ years of DevOps experience, demonstrating proficiency in automated system configuration, application deployment, and infrastructure-as-code.
- Proven experience in managing production environments on AWS and/or GCP, and familiarity with other cloud IaaS. Multi-account management is a plus.
- Proficiency in microservices, containerization, and orchestration through Kubernetes, GKE, or EKS.
- Strong Linux system administration skills.
- Experience with configuration management tools such as Terraform, Ansible, Puppet, or Chef.
- Proficiency in at least one scripting language: Shell, Perl, or Python.
- Good understanding of CI/CD pipelines, utilizing GitHub, CircleCI/Jenkins, and JFrog Artifactory.
- Strong knowledge of Git, SSL, and DNS, with a basic understanding of networking.
- Bonus points for expertise in Big Data systems administration (Hadoop/Druid) and experience. managing and running databases (MySQL/MSSQL/PostgreSQL).
- Required to be part of on-call rotations.
The expected salary range for this full-time position is $160,000 - $200,000 + equity + benefits. The compensation and level are determined by various factors, including your qualifications, experience or relevant education.
Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like Time-State analytics and AI-automated data modeling, that surface actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped innovate, adapt, and scale at unprecedented speed include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
