Senior DevOps Engineer

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3500 customers trust Bitsight
• Over 600 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Bitsight is the global leader in cyber risk intelligence, leveraging advanced AI to empower organizations with precise insights derived from the industry's most extensive external cybersecurity dataset. From security operations and governance teams to executive boardrooms, Bitsight provides the unified intelligence backbone required for confidently managing cyber risk and addressing exposures before they impact performance.

We are looking for a Senior DevOps Engineer to join our multicultural DevOps team. You will own and evolve the cloud platform that dozens of R&D microservice teams build and run on, spanning multiple cloud accounts and Kubernetes clusters, GitOps-driven delivery, and observability across several platforms. Development and DevOps work as one engineering team at Bitsight: there are no silos, and we deliver business value together.

The ideal candidate takes ownership, works autonomously, communicates clearly in writing across distributed teams, and raises the bar for the engineers around them. This role offers a clear path to Staff, with growing ownership of cross-team technical direction.

As a Senior DevOps Engineer, you'll be a technical reference for our team and the development teams we support.

• Infrastructure & Security: Own the reliability, scalability, security, and cost of our multi-account cloud and Kubernetes environments.
• Delivery & Platform: Build GitOps delivery, CI/CD pipelines, and self-service platform capabilities for development teams.
• Reliability & Observability: Own observability and SLOs, take part in on-call, and lead incident response and postmortems.
• System Design: Drive architecture decisions across systems and lead large initiatives and migrations end to end.
• AI & Automation: Use AI to accelerate infrastructure and operations work, and design validated AI-driven automation that the wider team can rely on.
• Leadership: Partner with development teams, lead design discussions, communicate risks to stakeholders, and mentor engineers.

• 3+ years of experience in DevOps / SRE / platform engineering in a SaaS environment
• Deep hands-on experience running Kubernetes in production at scale, including operating multiple clusters
• Deep experience with AWS, including IAM and managed Kubernetes, ideally in a multi-account setup
• Strong understanding of cloud networking and network security: VPC design, routing, DNS, load balancing, and firewalls
• Strong experience with Infrastructure as Code (e.g., Crossplane, Terraform)
• Hands-on experience with GitOps and continuous delivery, including packaging and templating Kubernetes deployments (e.g., ArgoCD, Helm)
• Experience designing, maintaining, and monitoring CI/CD pipelines (e.g., GitLab CI)
• Experience building and operating observability for distributed systems (metrics, logs, traces)
• Strong Linux administration and scripting skills, and Python development experience
• Proven production ownership: incident response, troubleshooting complex distributed systems, and on-call
• Practical experience using AI tools and building AI-assisted automation for infrastructure, with a clear view of how to validate, govern, and measure it
• Bias for action and accountability on tough calls, and the ability to base decisions on data
• Ability to take loosely-defined problems, scope them into milestones, and deliver them end to end
• Excellent written and verbal communication skills in English

• Integrating AI into SDLC workflows, such as AI-assisted code review, test generation, and pipeline automation, while keeping quality gates and delivery metrics (DORA: deployment frequency, change failure rate, MTTR) strong
• Microservices-based architecture and flexible system design
• Platform engineering and internal developer platforms
• Cloud cost optimization (FinOps)
• Identity and access management, SSO, and secrets management
• Operating data stores such as search engines and NoSQL databases

You don't need experience with all of these; this is what you'll work with day to day: AWS, GCP, EKS, ArgoCD, Helm, GitLab CI, Crossplane, Terraform, Python

Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

This role uses AI-assisted transcription during the interview process. All hiring decisions are made by our recruitment team.

Additional Information for United States of America Applicants:

Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status.

Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.