Search the 9 jobs at Bitsight Technologies

The Senior Account Manager is responsible for developing territory plans to enhance client retention and product sales, establishing C-Level client relationships, and executing account plans. The role requires cross-functional collaboration to optimize product usage and maintaining updated account information in CRM.

As a Technical Support Analyst at Bitsight, you will provide exceptional customer support by addressing inquiries through email and video calls, collaborating with Customer Success and Account Management teams, and documenting insights to enhance team knowledge. You will engage with customers to ensure they derive maximum value from the Bitsight platform.

The Account Manager is responsible for developing territory plans to retain clients, executing sales campaigns, building relationships with C-Level clients, and improving the use of Bitsight products. They will also maintain accurate account information within the CRM.

Manage customer relationships and engagements at Bitsight, ensuring smooth onboarding and deployment of cybersecurity solutions. Mitigate churn by addressing customer concerns and collaborating with internal teams to drive improvements. Build relationships with stakeholders and provide consistent updates on active items while maintaining excellent documentation.

As a Senior Customer Success Manager at Bitsight, you will be responsible for ensuring high levels of customer satisfaction, driving product adoption, managing customer programs, and identifying up-sell opportunities. You will work closely with cross-functional teams to resolve customer issues and enhance customer satisfaction levels.

As a Staff Data Scientist at Bitsight, you will develop and implement statistical methodologies for analyzing cyber risk and loss, collaborating with various teams. Responsibilities include enhancing data pipelines, creating automated testing frameworks, managing codebases, and producing technical content, while focusing on operationalizing statistical models.

As a Senior Software Engineer at Bitsight, you will develop high-quality code in an Agile environment, focusing on SaaS applications and REST APIs. The role emphasizes complex problem-solving, a strong collaboration with other team members, and the delivery of software features from design to completion.

Sales Development Representatives (SDRs) at Bitsight are responsible for identifying and creating new qualified sales opportunities in Target Accounts for their regional sales managers. They prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready opportunities. This role involves interacting with prospects via telephone and email, researching accounts, managing prospect objections, and updating lead scoring in Salesforce for efficient lead management. SDRs play a vital role in driving pipeline and revenue for the company.

The Enterprise Sales Executive is responsible for driving Bitsight's revenue in Oceania through prospecting, developing pipelines, managing full sales cycles, and expanding relationships within existing accounts. They will closely work with marketing and the sales team to identify opportunities, manage customer relationships, and provide insights into competition.