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Where agentic engineering and human experience converge to deliver enterprise outcomes.
The Role
Owns end-to-end DevOps, cloud infrastructure, CI/CD, Kubernetes, Infrastructure as Code, monitoring, security, reliability, and production operations. The role designs automated deployment processes, manages cloud environments, troubleshoots complex infrastructure and networking issues, implements observability and disaster recovery, optimizes cloud costs, and guides engineering teams on secure, scalable DevOps practices.
Summary Generated by Built In
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
Job Description:
Senior DevOps Engineer
Contract - Canada/Mexico
Role Overview
We are looking for an experienced Senior DevOps Engineer who can take end-to-end ownership of DevOps, cloud infrastructure, CI/CD, deployment, monitoring, and operational reliability for applications and environments.
The ideal candidate should be hands-on, capable of working independently across the DevOps lifecycle, and able to collaborate closely with Development, QA, Architecture, Security, and Operations teams to build secure, scalable, automated, and reliable platforms and deployment processes.
Experience
- 6+ years of experience in DevOps, Cloud Engineering, SRE, or Infrastructure Engineering.
- Strong hands-on experience with cloud platforms such as AWS, Azure, or GCP.
- Experience designing, implementing, and maintaining CI/CD pipelines for enterprise applications.
- Experience with Infrastructure as Code (IaC) and automated infrastructure provisioning.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Experience managing production environments and troubleshooting complex deployment, infrastructure, and application issues.
Must-Have Skills
- Strong expertise in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or equivalent.
- Strong cloud experience with AWS, Azure, or GCP.
- Hands-on experience with Docker and Kubernetes.
- Strong knowledge of Infrastructure as Code, preferably Terraform.
- Experience with scripting using Python, Bash, PowerShell, or equivalent.
- Strong understanding of Git and branching/release strategies.
- Experience with Linux administration and troubleshooting.
- Strong understanding of networking concepts including DNS, load balancers, firewalls, SSL/TLS, and connectivity.
- Experience with application and infrastructure monitoring, logging, alerting, and observability.
- Understanding of DevSecOps practices, secrets management, access controls, and vulnerability management.
- Strong troubleshooting, analytical, and root-cause analysis skills.
Good-to-Have Skills
- Experience with Helm and Kubernetes package/deployment management.
- Experience with configuration management tools such as Ansible.
- Knowledge of microservices and cloud-native architectures.
- Experience with monitoring platforms such as Datadog, Splunk, Grafana, Prometheus, or ELK.
- Exposure to service mesh and API gateway technologies.
- Understanding of database deployment and migration processes.
- Experience implementing disaster recovery, backup, high availability, and business continuity solutions.
- Familiarity with SRE practices, SLIs/SLOs, capacity planning, and performance optimization.
- Relevant cloud, Kubernetes, or DevOps certifications are advantageous.
Responsibilities
- Take end-to-end ownership of DevOps and deployment processes across development, QA, staging, and production environments.
- Design, build, maintain, and continuously improve CI/CD pipelines to enable reliable and automated application delivery.
- Provision and manage cloud infrastructure using Infrastructure as Code and automation.
- Manage containerized workloads and Kubernetes environments.
- Automate repetitive infrastructure, deployment, configuration, and operational activities.
- Partner with engineering teams to improve build, release, and deployment processes.
- Establish and maintain effective monitoring, logging, alerting, and observability across applications and infrastructure.
- Ensure infrastructure and deployment processes follow appropriate security, scalability, availability, and reliability practices.
- Troubleshoot complex infrastructure, deployment, networking, and production issues and drive root-cause resolution.
- Implement appropriate backup, recovery, high-availability, and disaster-recovery practices.
- Monitor infrastructure performance, availability, capacity, and cloud resource utilization.
- Identify opportunities to improve cloud cost efficiency and resource optimization.
- Conduct technical reviews and guide development teams on DevOps and cloud best practices.
- Maintain technical documentation, operational procedures, and deployment/runbook documentation.
- Continuously improve platform stability, deployment efficiency, security, automation, and developer experience.
Key Expectation: This is a hands-on Senior DevOps Engineering role with end-to-end ownership. The candidate should be capable of independently managing the DevOps ecosystem, driving automation, supporting application teams, troubleshooting production issues, and ensuring that applications can be built, deployed, monitored, scaled, and operated reliably and securely.
Information Security Responsibilities
- Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
- Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
- Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
- Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.
For employment opportunities based in Canada:
Bounteous is an equal opportunity employer. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Bounteous. We welcome applications from all qualified candidates.
*Must be legally eligible to work in Canada.
#LI-Remote
Skills Required
- 6+ years of experience in DevOps, Cloud Engineering, SRE, or Infrastructure Engineering
- Hands-on experience with AWS, Azure, or GCP
- Experience designing, implementing, and maintaining CI/CD pipelines
- Experience with Infrastructure as Code and automated infrastructure provisioning
- Experience with Docker and Kubernetes
- Experience managing production environments and troubleshooting complex deployment, infrastructure, and application issues
- Expertise with Jenkins, GitHub Actions, GitLab CI, Azure DevOps, or equivalent CI/CD tools
- Strong knowledge of Infrastructure as Code, preferably Terraform
- Scripting experience with Python, Bash, PowerShell, or equivalent
- Strong understanding of Git and branching or release strategies
- Experience with Linux administration and troubleshooting
- Understanding of networking concepts including DNS, load balancers, firewalls, SSL/TLS, and connectivity
- Experience with application and infrastructure monitoring, logging, alerting, and observability
- Understanding of DevSecOps, secrets management, access controls, and vulnerability management
- Strong troubleshooting, analytical, and root-cause analysis skills
- Experience with Helm and Kubernetes package or deployment management
- Experience with Ansible or similar configuration management tools
- Knowledge of microservices and cloud-native architectures
- Experience with Datadog, Splunk, Grafana, Prometheus, or ELK
- Exposure to service mesh and API gateway technologies
- Understanding of database deployment and migration processes
- Experience implementing disaster recovery, backup, high availability, and business continuity solutions
- Familiarity with SRE practices, SLIs, SLOs, capacity planning, and performance optimization
- Relevant cloud, Kubernetes, or DevOps certifications
- Must be legally eligible to work in Canada
What the Team is Saying
Amanda
EVP, Operations
Abbey
VP of Business Development, Convenience Retailing
Jon
HelpDesk Manager
Markel
People Experience Advisor
Rhoben Cabangbang
Account Director
Ankit Jain
Vice President, Technology
Tom Sunnergren
VP, Experience Design
Preethi Somasundaram
Associate Technical Manager, Consumer
Melinda Ramos
Executive Vice President, People & Culture, Americas, Bounteous
Satish Kannan
EVP, Chief People Officer, APAC & EMEA
Rhoben Cabangbang
Account Director
Preethi Somasundaram
Associate Technical Manager, Consumer
Lina Stajic
Strategy, Insights, & Activation
Le’Rhone Walker
VP, Technology
Krishna Prasad TC
Director of Technical Delivery, Healthcare
Le’Rhone Walker
VP, Technology
Bounteous Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as strong, with PPO/HSA options, competitive deductibles, and in some cases the employer covering the employee premium. Feedback suggests medical benefits are one of the most robust parts of the package.
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Leave & Time Off Breadth — A “take‑what‑you‑need” or unlimited vacation policy is advertised and frequently highlighted as a positive. Feedback suggests this, alongside paid holidays, enables meaningful time away.
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Wellbeing & Lifestyle Benefits — Remote, office, and hybrid arrangements with flexible hours are widely promoted and commonly experienced. Feedback suggests this flexibility materially supports day‑to‑day balance.
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The Company
What We Do
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation.
Why Work With Us
Bounteous combines strategy, experience design, engineering, data, and AI to help leading brands build intelligent systems that are practical, scalable, and measurable. People join us to work on meaningful transformation initiatives, collaborate with smart and supportive teams, and help shape what’s next in AI and digital experience.
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Bounteous Offices
Remote Workspace
Employees work remotely.
Our remote-first teams of talented individuals collaborate and co-innovate worldwide. We believe productivity thrives anywhere, so you're empowered to work in the way and environment where you perform best.
Typical time on-site:
Frisco Headquarters
Bengaluru Collaboration Center
Boston Collaboration Center
Calgary Collaboration Center
Chennai Collaboration Center
Gurugram Collaboration Center
Hyderabad Collaboration Center
London Collaboration Center
Singapore
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