At PaperCut, we believe two things: great code can change the world, and a great flat white can change your morning.
Now, let's be honest, “print management” doesn't usually make people leap out of their chairs. But here at PaperCut, we've turned what used to be the most boring part of IT into one of the most exciting, impactful, and rewarding jobs in tech. How? Simply put: our code saves trees!
We're a B-Corp certified Australian success story on a mission to make our customers' tech footprint waste-free, easy, and secure. Still founder-led right here in Melbourne, our global footprint spans 195 countries, 100,000 companies, and 140 million end users (that’s roughly 1 in every 50 people on the planet!). As we rapidly evolve into cloud, SaaS, and far beyond print, we’re looking for senior domain experts and problem solvers to guide the tech roadmap and elevate those around them.
For this role, you will need to be Melbourne based as it will require some on-site time at our Camberwell offices.
Job DescriptionWhat You'll Actually Do
This is a senior individual contributor role with big technical reach. You won't manage people, but you will set technical standards, shape strategy, and mentor fellow PaperCutters:
Build the Foundation: You’re responsible for building and maintaining the development tools, infrastructure, and secure environments that deliver a stable and enjoyable experience for PaperCut’s customers.
Guardian of Reliability: You’ll ensure the performance, uptime, and scale of our products. You’ll own the production monitoring and observability tools to maintain high standards of code and thoughtful solution design.
Champion of Automation: You won't just follow the process; you'll improve it. You will identify solutions to reduce technical debt, improve team efficiency, and automate development and release processes.
Collaborate on Quality: As part of the broader Product Development team, you’ll work cross-functionally to review code, facilitate knowledge sharing, and maintain consistent design and performance standards across our products.
What You Bring to the Table
We respect technical mastery and give you the autonomy to build and guide. You’ll thrive in this role if you bring:
Senior Technical Depth: Extensive hands-on experience in at least one of the major cloud providers (GCP, AWS, Azure), with a track record of driving scalable engineering outcomes.
Leadership Through Influence: The ability to mentor peers, champion quality, and gain buy-in for new ideas without needing a direct manager title.
Systemic Problem Solving: Calm under pressure during incidents, with an instinct for getting to the root cause and implementing long-term technical fixes.
Collaborative & Growth Mindset: A natural inclination to share knowledge, stay open-minded, and communicate transparently across technical and business stakeholders.
Why Join PaperCut?
Values-Driven Culture: We live by our values: Caring, Honest, Intelligent, and Nimble (CHIN). They aren't just posters on the wall; they guide how we build products and treat each other every day.
Share in Our Success: When the company thrives, our people do too. We offer a Share the Success bonus to all permanent employees.
Real Ownership & Autonomy: Senior PaperCutters actively shape decisions through extended leadership groups and collaborative forums. Your expertise genuinely drives our direction.
Generous Benefits: Enjoy up to 18 weeks of paid parental leave, flexible hybrid working arrangements, and genuine leave options.
Authentic DEIB: Our Diversity, Equity, Inclusion, and Belonging initiatives are organic and run by passionate PaperCutters, not mandated from the top down.
The PaperCut Pledge
Ghosting is for Halloween. As a proud Circle Back Initiative Employer, we pledge to respond to every single person who applies. Our recruitment process is designed to be transparent, thorough, and fair—giving you the space to show us the best version of yourself.
Ready to lead with your expertise and save trees along the way? 🌳
Apply now - the coffees are on us!
Skills Required
- Extensive hands-on experience with at least one major cloud provider: GCP, AWS, or Azure
- Track record of driving scalable engineering outcomes
- Ability to mentor peers and influence technical decisions without direct managerial authority
- Strong root-cause analysis and incident-response skills
- Collaborative communication with technical and business stakeholders
What We Do
PaperCut was founded on a single question: How can we put an end to piles of wasted paper sitting in printer trays? Now, we’re joined by more than 125 million users – across all 195 countries and 85,000+ organizations – all crafting better environments one print job at a time. In a nutshell, our print management software inspires earth- and dollar-saving behavior by giving you powerful visibility and control over who prints what (and how much). It’s led to the wider PaperCut team saving over 750 million sheets of paper to date – that’s like 80,000 trees! It also makes your day-to-day a lot easier. After all, what really sets our solutions apart is how simple they are to install and use – no matter your size, your printers, or the devices and operating systems your users bring to the table. Everything just works. But great software without the people to match is like a printer without paper. That’s why we’ve spent over 20 years building strong relationships lasting just as long – including our first ever customer, reseller, and employee – while fostering a global support network second to none. So next time you print, be sure to ask yourself: Could you be printing better with PaperCut?
