Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
We are looking for a proactive and eager Senior DevOps Engineer with experience in building, maintaining, and operating Linux based infrastructure at scale. This role is perfect for someone with a passion for automation and efficiency and thrives in a collaborative multi-national environment.
While primarily remote, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
What you will be doing:
- Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure.
- Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
- Work with Github, Jenkins, and Chef to deploy applications from development through to production environments.
- Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
- Build and manage automation pipelines for application deployment and maintenance.
- Engage in the day-to-day management of Linux servers via the command line
- Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager.
- Document processes and best practices clearly and concisely.
- Participate in incident solving on-call rotation.
What you will bring to the role:
- 4+ years of experience in DevOps Engineering or a related field.
- Strong understanding of the Linux operating system and comfort working at the command line.
- Experience with using Chef or other configuration management tools to automate the creation and maintenance of servers and applications.
- Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins.
- Solid understanding of networking principles, including DNS, TCP/UDP, firewalls, and load balancers.
- A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly.
- A foundational understanding of security best practices.
- Proficiency with scripting languages like Bash, Ruby, Python, or Go.
- Experience with Kubernetes and Helm templating.
- Experience with real-time voice/video protocols like SIP and RTP.
- Familiarity with cloud infrastructure, particularly AWS.
- Previous experience with tools such as Elasticsearch, RabbitMQ, MySQL, and Ansible.
- Experience working with globally distributed and remote teams.
Diversity, Inclusion, and Equal Opportunity
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- 4+ years of experience in DevOps Engineering or a related field.
- Strong understanding of the Linux operating system and comfort working at the command line.
- Experience with Chef or other configuration management tools to automate server and application maintenance.
- Ability to design, implement, and manage CI/CD pipelines using GitHub, GitHub Actions, and Jenkins.
- Solid understanding of networking principles including DNS, TCP/UDP, firewalls, and load balancers.
- Proficiency with scripting languages such as Bash, Ruby, Python, or Go.
- Foundational understanding of security best practices.
- Willingness to participate in on-call rotation and handle incident response.
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
