At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.
The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.
What you'll do at Jamf:
In this role the Senior Systems Development Engineer at Jamf is responsible for automation and development of our backend infrastructure that powers the Jamf Cloud that our customers rely on to manage Apple devices in their organizations. This includes providing the internal infrastructure that our Software Development Engineers use to build and deploy Jamf products in the Cloud.
This role if offered as remote in Minneapolis, MN; Eau Claire, WI; or Austin, TX. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these locations.
What you can expect to do in this role:
- Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as infrastructure as code, configuration as code, serverless, and containerization
- Ensure security best practices are identified and integrated into system designs and configuration
- Assist in evaluating, planning, configuration, and implementation of new software services
- Develop custom tools and automation through programming and scripting
- Support software development by maintaining and scaling our continuous integration and continuous delivery environment as needed
- Apply data lifecycle management to sensitive data through backups, permissions management, and auditing
- Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for.
- Member of an Agile team providing code reviews, velocity estimation, planning input, and participating in other Agile methodology workflows.
- Work and communicate effectively with product owners, development teams, and cloud and delivery teams
- Create and maintain technical documentation
- Performs other duties as required and completes all job functions as per departmental policies and procedures
- Responsible for setting technical direction for team responsibilities
- Cross-train other staff members on new technologies
- Ability to delegate tasks and mentor others
- #LIRemote
What we are looking for:
- Minimum of 3 years experience in one or more of these disciplines:
- Continuous integration tools and techniques (e.g. Jenkins, Bamboo, Github actions)
- Configuration management and deployment tools (e.g. Ansible, Chef, Puppet)
- Systems administration or similar role focused on performance analysis, capacity planning, and forecasting.
- Minimum of 3 years experience as a power user of various operating systems (e.g. MacOS, Linux, Shell scripting) (Required)
- Minimum of 3 years experience in a current programming language (e.g. Java, Python, Golang) (Required)
- Minimum of 3 years experience using source control management tools (e.g. Git, Subversion) (Required)
- Minimjm of 3 years experience using issue tracking software (e.g. JIRA, Salesforce) (Required).
- Experience developing enterprise grade software with understanding of the software development life cycle (Preferred).
- Experience with infrastructure as code techniques (e.g. Terraform, CloudFormation) (Preferred)
- Experience in enterprise security and hardening best practices (Preferred).
- Experience building and maintaining cloud native services (e.g. Amazon Web Services) (Preferred)
- Experience working with monitoring and logging tools (e.g. LogicMonitor, Sumologic, ELK) (Preferred)
- Experience with containerization concepts and Kubernetes (Preferred)
- Experience working with structured databases (e.g. MySQL, DynamoDB) (Preferred)
- 4 year / bachelor's degree (Preferred)
- A combination of relevant experience and education may be considered.
- Certificates commonly held by those in the role include one or more of: LPIC-1, LPIC-2, LPIC-3, RHCE (RedHat Certified Engineer), AWS Solutions Architect Associate, AWS Certified Developer Associate, AWS Certified SysOps Associate. (Preferred)
OTHER REQUIREMENTS
- This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer.
SECURITY AND PRIVACY REQUIREMENTS
- Participation in ongoing security training is mandatory
- Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches
- Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf
How we help you reach your best potential:
- Named a 2025 Best Companies to Work For by U.S. News
- Named a 2024 Best Technology Company to Work For by U.S. News
- Named one of Forbes Most Trusted Companies in 2024
- Named a 2024 Best Companies to Work For by U.S. News
- Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings.
- You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
- We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.
- Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
- You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
- We offer a clear career path that enables you to grow under supportive leadership and management
- Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering
- 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
- Over 100,000 Jamf Nation users, the largest online IT community in the world.
The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
What it means to be a Jamf?
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.
Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.
Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at [email protected]
Top Skills
What We Do
Jamf, the standard in managing and securing Apple at work, extends the legendary Apple experience people love to businesses, schools and government organizations through its software and the 100,000 members of Jamf Nation, the largest community of Apple IT admins in the world. Today, 75,300 global customers entrust Jamf with more than 32.3 million devices as of 12/31/23.
