Citi is looking for a Senior DevOps Engineer to join its Technology team and play a key role in designing, building, and optimizing the application systems and platforms that power critical business operations on a global scale. In this role, you will apply deep technical expertise across CI/CD pipelines, container orchestration, cloud infrastructure, and observability to deliver resilient, high-quality software systems. Your work will directly shape how Citi's engineering teams build, ship, and monitor production services across a complex and high-impact technology environment.
Responsibilities
- Design and implement CI/CD pipelines using Git, Tekton, and Harness to accelerate and standardize software delivery across engineering teams.
- Build and manage containerized workloads on Kubernetes and OpenShift using Helm, ensuring systems are scalable, reliable, and production ready.
- Architect and maintain observability solutions — including log aggregation with Splunk and Elastic/Kibana, and metrics monitoring with Prometheus and Grafana — to give engineering teams real-time visibility into system health.
- Evaluate complex technical problems across application systems, business processes, and delivery pipelines, and develop engineering solutions that meet specific business requirements.
- Collaborate with development teams, business users, and technology stakeholders to define operating standards, resolve technical issues, and recommend engineering improvements.
- Develop and enforce security measures across the software delivery lifecycle, ensuring system design supports compliance with applicable policies and technical standards.
- Act as a technical authority for junior and mid-level engineers, providing guidance, code review, and hands-on support to elevate team capability.
Required Qualifications & Skills
- 4 to 8 years of experience in software engineering, systems development, or DevOps with demonstrated delivery in complex technical environments.
- Hands-on experience with CI/CD tooling, including Git-based workflows, pipeline configuration, and automated build and deployment processes.
- Practical knowledge of Kubernetes and OpenShift for container orchestration, including Helm chart development and cluster management.
- Working knowledge of Linux administration and shell scripting to support automation, system configuration, and operational tasks.
- Experience delivering and managing software projects end-to-end, from planning and design through to testing and production deployment.
- Ability to work autonomously in a fast-paced environment, managing competing priorities and adapting to changing technical or business requirements.
- Bachelor's degree in a relevant field or equivalent practical experience.
Beneficial Skills & Qualifications
- Experience with AWS cloud services, including infrastructure provisioning, managed services, and cloud-native deployment patterns.
- Background in observability engineering, including setting up APM tools such as AppDynamics or Datadog to monitor application performance in production.
- Experience defining and measuring SLOs and SLIs for production services, translating reliability targets into actionable monitoring and alerting strategies.
What We Offer
At Citi, you will work on engineering challenges that operate at genuine global scale, within a team that values technical excellence, collaborative problem-solving, and continuous improvement. This is an environment where your expertise has direct impact on production systems used by clients and businesses worldwide.
- A hybrid working model, with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.
- Exposure to a broad and modern technology stack spanning cloud infrastructure, container platforms, and advanced observability tooling.
- The opportunity to operate with real autonomy, taking ownership of technical decisions and driving engineering standards across the team.
- Access to learning and development programmes that support ongoing growth in cloud, DevOps, and platform engineering disciplines.
- A competitive total compensation package, including financial well-being benefits and access to Citi's broader employee support resources.
- Wellbeing and family support programmes are designed to help you maintain balance and thrive both professionally and personally.
Apply now to bring your DevOps engineering expertise to a global technology team where your work shapes the reliability, security, and performance of systems that matter.
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Job Family Group: Technology------------------------------------------------------
Job Family:Applications Development------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 4 to 8 years of experience in software engineering, systems development, or DevOps
- Hands-on experience with CI/CD tooling, Git-based workflows, pipeline configuration, and automated build and deployment processes
- Practical knowledge of Kubernetes and OpenShift, including Helm chart development and cluster management
- Working knowledge of Linux administration and shell scripting
- Experience delivering and managing software projects end-to-end, from planning and design through testing and production deployment
- Ability to work autonomously in a fast-paced environment and manage competing priorities
- Bachelor's degree in a relevant field or equivalent practical experience
- Experience with AWS cloud services
- Background in observability engineering and APM tools such as AppDynamics or Datadog
- Experience defining and measuring SLOs and SLIs for production services
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is described as comprehensive and reliable, with multiple medical, dental, vision, prescription, and mental-health options. Wellness programs, counseling, and preventive resources further reinforce health support.
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Retirement Support — Retirement planning is viewed as a standout, with dollar-for-dollar matching up to 6% and, in some cases, an additional fixed contribution. These elements are positioned as competitive features of the total rewards package.
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Parental & Family Support — Family-support programs include parental leave, childcare and eldercare resources, backup-care assistance, and educational support. Part-time employees in some areas also access standard health and wellness benefits.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
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