Senior Developer - R&D Tools & Systems

At Arctic Wolf, we’re on a mission to end cyber risk. 

We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. 

More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference. 

We’re constantly looking for talented people to join the Pack and help us take our performance to the next level. 

We are looking for a highly skilled Senior Developer to plan, organize, and manage the design, build, and maintenance of reproducible lab environments to support integration with third-party vendors. This role is critical in enabling fast, reliable onboarding of external systems by providing production-like environments, automation, and debugging support for integration workflows. You will work closely with engineering, product, and partner teams to accelerate integration development, testing, and validation across diverse vendor ecosystems.

Responsibilities

Collaboration & Documentation

• Partner with engineering, product, and external vendors to support integrations
• Create and maintain setup guides, architecture diagrams, runbooks, troubleshooting documentation, and internal project tracking.
• Enable self-service usage of lab environments for development teams

Lab Environment Design & Management

• Design and build isolated, secure, and reusable lab environments (cloud, on-prem, or hybrid)
• Create multi-component setups including controllers, agents, databases, and endpoint systems
• Support a variety of vendor deployment models (SaaS, VM-based, containerized)
• Ensure lab environments are representative of production scenarios where needed

Automation & Infrastructure as Code

• Build and manage environments using Infrastructure as Code (Terraform, ARM/Bicep, CloudFormation)
• Develop automated provisioning pipelines for repeatable lab setups
• Maintain standardized templates and golden images
• Version control infrastructure and configurations using Git-based workflows
• Ability to build and consume REST APIs, work within a platform where all provisioning is driven programmatically and contribute to a system where the UI and CLI are clients on top of a shared API.

Networking & Connectivity

• Configure and troubleshoot
• Virtual networks, subnets and routing
• Load balancers, NAT gateways, VPNs
• Configure and maintain firewalls and proxy services and simulate enterprise environments including restricted or segmented networks and multi-region or cross-tenant deployments.

Integration Enablement

• Support integration workflows involving REST and GraphQL APIs, webhooks, and event-driven architectures using technologies such as Kafka, Azure Event Hubs, and MQTT.
• Enable testing of authentication mechanisms, including OAuth 2.0, API keys, and certificates, as well as failure scenarios, retry logic, and rate-limiting controls.
• Build mock services and simulators for vendor dependencies

Observability & Troubleshooting

• Implement logging, monitoring, and tracing (e.g., ELK, Grafana, Azure Monitor)
• Provide debugging support through traffic inspection tools, API tracing, and log correlation.
• Assist teams in diagnosing and resolving integration issues efficiently

Security & Compliance

• Ensure secure lab configurations, including credential and secret management (e.g., Azure Key Vault, HashiCorp Vault) and network isolation and access controls.
• Enforce adherence to internal security and compliance policies

About You

• 6+ years of experience in infrastructure engineering, DevOps, or similar roles with hands-on Python scripting capabilities.
• Hands-on experience with infrastructure-as-code tooling — Terraform for VM provisioning, Packer for VM templating, and Ansible for configuration management, including writing and maintaining roles, modules, and playbooks in a team setting with PR-based review.
• Practical experience deploying and managing workloads on at least two of: VMware vSphere/ESXi, AWS, Azure, GCP, or Proxmox, with a solid understanding of VM lifecycle, networking, and snapshots.
• Working knowledge of containerization and orchestration (Docker, Kubernetes, or OpenShift) is a plus.
• Linux system administration skills, including shell scripting (and/or Python), for automating provisioning and configuration tasks.
• Comfort building and consuming REST APIs, and working in a platform where provisioning is driven programmatically rather than through manual console steps.
• Familiarity with CI/CD pipelines and version control (Git/GitHub), including pull-request-based contribution and peer review workflows.
• A collaborative engineering mindset — writing environment definitions, playbooks, or modules that other engineers across the organization will read, reuse, and build on.
• Strong troubleshooting and root-cause analysis skills, with experience using monitoring/observability tooling (e.g., Splunk, Grafana, Nagios) to validate environment health and performance.

Nice to Have

• Experience supporting enterprise-scale virtualization deployments (e.g., VMware Horizon, App Volumes, vSphere) across regulated or large client environments.
• Enough security domain knowledge to build environments that are meaningful for detection engineering and SOC workflows — exposure to attack scenarios, incident response, or threat-informed defence is valued
• Experience with Windows Active Directory environments — designing, deploying, or troubleshooting AD, DNS, DHCP, and Windows Server infrastructure — is a strong plus.
• Background in incident and change management practices, including pre-production review steps to minimize downtime
• Cloud certifications (e.g., AWS SysOps, Terraform Associate) or virtualization certifications (e.g., VCP/VCAP/VCIX)

On-Camera Policy
To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 
• Flexible time off and paid volunteer days 
• RRSP contribution and matching
• Training and career development programs 
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 
• Robust Employee Assistance Program (EAP) with mental health services 
• Family-forming benefits, enhanced maternity benefits, and paid parental leave

At Arctic Wolf, protecting our people, customers, and data is fundamental to how we operate. All employees are expected to uphold our commitment to security, privacy, and compliance by following internal information security policies, standards, and controls designed to safeguard the confidentiality, integrity, and availability of business, customer, employee, and other confidential information and to support compliance with applicable legal and regulatory requirements.

Depending on the role and where permitted by applicable law, employment may be subject to background verification and additional regulatory, security, or compliance requirements, including obligations related to data protection and export control laws, and authorization requirements where applicable.