Vonage Communications APIs
Vonage, a global cloud communications leader and part of Ericsson, helps businesses accelerate their digital transformation and deliver competitive customer experiences. Vonage APIs provide programmable building blocks used by tens of thousands of global organizations, and millions of developers, to build innovative applications with embedded speech, voice, video, text messaging, social messaging, fraud protection, network performance, and other capabilities.
As a growing leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel, including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
Why this role mattersWe’re looking for an experienced developer marketing leader to continue to drive revenue growth for our Communications APIs, including through self-service use, by marketing to and engaging software developers and software communities and channels. This includes working with our Developer Relations team to drive developers from sign-up to real API usage, in addition to our product and technical teams.
Your key responsibilities
- Define and execute go-to-market plans to developers for our whole network-powered communications API product line, collaborating closely with marketing, product and sales functions across Vonage, and managing marketing project plans and schedules.
- Maintain a strong pulse on competitive activity, market shifts, and technology trends to help steer go-to-market strategy, particularly analyzing the developer-targeted marketing of our key CPaaS competitors.
- Work closely with sales, product, and product marketing teams to craft value propositions, create developer enablement assets, and support customer acquisition.
- Own developer-targeted positioning and messaging for all our API solutions across customer segments, regions, and verticals.
- Represent Vonage and our developer experience at industry events and conferences, including preparing presentations and delivering speaking engagements.
- Create and manage content for various channels including senior leadership, website, analyst briefings, technical blogs, presentations, webinars, and developer events and channels.
What you'll bring
Required:
- 4+ years of software technical experience, either as a developer or selling software tools to developers, including technical understanding of APIs for developers and how they are used to build applications.
- 4+ years of software product marketing experience, particularly with cloud software such as SaaS applications or CPaaS API platforms or IaaS software platforms or developer IDEs.
- A bachelor's or higher degree in business and marketing, with a level of technology training in software development and computer science.
- Fluent in English with strong presentation and writing skills
- Proven organizational and time management skills, with ability to work across globally dispersed teams, and comfortably interact with all business levels and functions
Experience we consider a plus:
- Experience with cloud API products and real-time communications services
- Experience with Microsoft 365/Office suite and Google Workspace suite
- Familiarity with analytics tools like Salesforce, Tableau, 6Sense, or Gong
- A strong technical background in computer science or engineering
- Hybrid working model with access to our local Wroclaw office
- Annual bonus based on performance
- Private medical insurance & life insurance
- Sports card & wellness allowance
- Generous holiday entitlement plus additional volunteering days
- Learning & development budget
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview proces
#LI-MW1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Top Skills
What We Do
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
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