Edwards Lifesciences is expanding its global technology capabilities with the launch of a new IT Innovation Hub in Pune, India. The Hub strengthens the technology foundation that supports our business worldwide, working in close partnership with teams across regions to deliver reliable, high-quality solutions at scale. Designed as a long-term investment, the Pune Hub will advance newer digital capabilities such as automation, data, AI, and cloud, and will include roles spanning end user services, application development, and enterprise platform teams. Together, these teams will help Edwards operate more efficiently and accelerate innovation in support of our mission of advancing patient care.
We’re a leading enterprise organization at the forefront of innovation, managing complex data landscapes across multiple business units. As a Senior ServiceNow Developer, you will design, develop, and deliver scalable ServiceNow solutions that support enterprise IT workflows and digital transformation initiatives. You will work closely with architects, business systems analysts, and stakeholders to implement high-quality solutions aligned with platform governance, best practices, and organizational standards. This is a hands-on role focused on development excellence, solution delivery, and continuous platform improvement.
How you’ll make an impact:
Design and develop ServiceNow solutions using out-of-the-box capabilities and custom development (Scoped Apps, workflows, integrations).
Configure and perform development on modules such as ITSM, ITOM, TPRM, and Employee Center Pro.
Build and maintain integrations using REST/SOAP APIs, MID Server, and third-party systems.
Deliver high-quality, reusable, and scalable code aligned with platform standards.
Collaborate with architects and BSAs to translate business requirements into technical solutions.
Participate in technical design discussions, effort estimation, and solution reviews.
Ensure adherence to design standards, data models, and architecture guidelines.
Ensure compliance with platform security, performance, and upgrade readiness.
Support platform health initiatives including technical debt reduction and optimization.
Perform unit testing and support QA, UAT, and production deployments.
Participate in peer reviews and ensure code quality before release.
Troubleshoot production issues and provide timely resolution.
Contribute to automation, AI-driven solutions, and modern ServiceNow capabilities.
What you’ll need (Required):
Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
5+ years of experience in ServiceNow development
Hands-on experience with:
ServiceNow scripting (JavaScript, Glide API)
Flow Designer, Business Rules, UI Policies, Client Scripts
Integrations (REST/SOAP, MID Server)
Experience working in Agile delivery environments.
ServiceNow certifications (e.g., Certified System Administrator, Application Developer, Implementation Specialist).
Experience with ITSM, ITOM, CMDB, or Employee Center.
What else we look for (Preferred):
Knowledge of CSDM, service mapping, and enterprise integrations.
Strong problem-solving and analytical skills
Attention to detail and quality mindset
Effective communication with technical and non-technical stakeholders
Ability to manage multiple priorities in a fast-paced environment
Team collaboration and knowledge sharing
Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.
The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.
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Skills Required
- Bachelor's or Master's degree in Computer Science, Information Systems, or related field
- 5+ years of ServiceNow development experience
- ServiceNow scripting with JavaScript and Glide API
- Experience with Flow Designer, Business Rules, UI Policies, Client Scripts
- Integrations using REST/SOAP APIs and MID Server
- Experience working in Agile delivery environments
- ServiceNow certifications (e.g., Certified System Administrator, Application Developer, Implementation Specialist)
- Experience with ITSM, ITOM, CMDB, or Employee Center
- Knowledge of CSDM, service mapping, and enterprise integrations
- Strong problem-solving and analytical skills
- Attention to detail and quality mindset
- Effective communication with technical and non-technical stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- Team collaboration and knowledge sharing
Edwards Lifesciences Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edwards Lifesciences and has not been reviewed or approved by Edwards Lifesciences.
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Retirement Support — Retirement programs include a 401(k) match complemented by a separate profit‑sharing contribution. These elements add meaningful long‑term value to total compensation.
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Equity Value & Accessibility — An employee stock purchase plan with a discount and look‑back feature, alongside stock awards for eligible roles, provides notable upside. Program expansions indicate continued accessibility.
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Leave & Time Off Breadth — Time‑off policies include generous PTO, company holidays, and a year‑end holiday shutdown. These offerings enhance work‑life support when available at the site.
Edwards Lifesciences Insights
What We Do
Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today. Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives. Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life. For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms
