Senior Developer FSM

Permanent

Be part of something bigger. Decode the future.

 At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together.
Join us in our exciting quest to build the future home.

All about the role:
As a IFS Senior Developer- FSM, you will work with service operations technology platform (FSM Client, FSM Mobile, PSO and FSM integration framework) and work on some native application built in .NET framework/React Native. We are looking for an expert with significant experience in architecting integrated platforms solutions. In total you should have 8 + years of experience in IT industry along and at least 2+ year experience in IFS FSM solution configuration to join our Service operations tech platform.

About the CDI Experience Organization:

The Consumer Direct Interaction Experience Organization is a Digital Product Organization responsible for delivering tech solutions to our end-users and consumers across both pre-purchase and post-purchase journeys. We are organized in 15+ digital product areas, providing solutions ranging from Contact Center, E-commerce, Marketing, and Identity to AI. You will play a key role in ensuring the right sizing, right skillset, and core competency across these product areas.

What you’ll do:

• As a Senior developer you will work with the Engineering Manager, IFS FSM Development Team of the service operations technology powered by the IFS FSM and PSO components in a PaaS.

• Configure & Customize IFS FSM system within the recommended best practices.

• Must lead all the parameter configuration topic related to PSO system.

• Design, build, and maintain efficient, reusable, and reliable .Net codes by setting expectations and features priorities throughout development life cycle

• Architecture Requirements and ensure effective Design, Development, Validation and Support activities

• You must work with both external and embedded databases

• Creating database schemas that represent and support business processes

• Troubleshoot and debug issues and provide timely solutions.

• Optimize app performance and ensure responsiveness.

• Write clean, maintainable, and well-documented code.

• As per project requirement you must work on Modern C# and .NET

• React/ React Native or similar framework

• Azure cloud architecture Knowledge

• Building application using modern AI Technologies

• API Integration includes handling authentication, data parsing, and error handling.

• You will be part of the Field Service Management team having a combined responsibility of delivering solutions for end users involved in service operations domain.

• You should strive for continuous Improvements of base functionalities in FSM.

• You will own the development activities and responsibility for managing technical risks

• You should monitoring & executing technical spikes, PoCs and experiments.

• Solving technical issues occurring during the implementation and deployment phase.

• Support enhancements to production systems including resolving issues related to recent releases.

• Partner and work collaboratively with cross-functional platform and other platform owners to ensure the overall integrity of the entire systems landscape.

• Understand industry best practice and engage with platform providers and vendors to align capabilities and influence standard product roadmaps.

• Demonstrate and infuse modern development practices by following DevOps practices ensuring deployments into production on at least a bi-weekly basis.

Who are you:

• Person should have ability to lead Technical discussions and having Strong ability to identify and manage risks in the project.

• Hands-on experience of all the Configuration, UI Designing Tool and Customization capabilities of IFSM FSM applications

• Hands-on experience in FSM configuration & Customization.

• Hands-on experience in FSM mobile application Designing, Client scripting and Customization.

• Solid understanding of object-oriented programming

• Version Control: Proficiency in using version control systems like Git for collaborative development and code management.

• Familiarity with issue and project tracking software such as Jira

• Exposure to backend technologies and concepts

• Experience with owning and maintaining large software components

• Experience providing technical leadership to developers

• Proficiency in integrating APIs into mobile applications, including handling authentication, data parsing, and error handling.

• You are collaborative with experience of interacting with Agile teams including product owners and design teams and have strong communication and problem-solving skills.

• You have technical or team leadership experience and are comfortable working with business stakeholders

• Experience building CI/CD pipelines and test automation of IFS FSM modules

• Experience working with translating field service management and service business processes to sustainable and scalable IT solutions.

• Experience in sizing and understanding of the IFS hosted solutions.

• Strong experience with exposing native platform capabilities to external platforms and consuming external services through API, Micro-services and SDK integrations

• Ability to work in a multi-cultural and diverse work environment Where you'll be:

• This is a full-time position, based in Bangalore, India

Benefits Highlights: 

• Flexible work hours and a hybrid work environment 

• Discounts on our award-winning Electrolux products and services 

• Family-friendly benefits 

• Extensive learning opportunities and a flexible career path