The Role
The Senior Developer Experience Engineer will enhance internal tools for product engineers, mentor team members, and manage cloud environments.
Summary Generated by Built In
Articulate is looking for a Senior Developer Experience Engineer I to join our amazing Platform team!
As a Senior DevEx Engineer, you'll be a key member of the Developer Experience team building and maintaining internal tools that enable our product engineers to be efficient and self-reliant.
What you'll do:
- Be an example of the best practices your team and adjacent teams should follow when building systems and tools.
- Maintain and improve our platform tooling systemsContribute to technical discussions about our platform systems.
- Guide and mentor less-experienced team members (mid and junior-level).
- Deliver well-tested and well-documented software and infrastructure.
- Take a proactive approach to problem-solving (driving for measurable results, leading by example, etc).
- Collaborate on project milestones and own driving the team to break down large initiatives into iterative work items and take ownership of task generation for more complex tasks as well as ticket management.
- Communicate and collaborate effectively with technical stakeholders.
- Participate in our on-call rotation and contribute to incident reviews.
- Develop and perform the necessary testing required to maintain our quality standards.
- Ensure timely execution of technical project work against the expected milestones.
- Work with a sense of urgency to find solutions to problems quickly with an iterative approach.
- Be a nimble learner whereby they view mistakes as opportunities to learn, enjoy the challenge of unfamiliar tasks, and seek new approaches to solve problems.
- Be a collaborator whereby they facilitate an open dialogue with a wide variety of contributors and stakeholders, balance own interests with others’ and promote high visibility of shared contributions to goals.
What you should have:
- 5+ years experience as a DevOps Engineer or equivalent role
- Demonstrated hands-on experience Go, Javascript or similar languages
- Demonstrated hands-on experience with container technologies such as Docker
- Demonstrated hands-on experience configuring and managing cloud environments in AWS
- Experience with maintaining and building CI/CD pipelines
- Comfortable with Linux/Unix environments and scripting
- Familiar using Terraform or similar IaC technologies
- The ability to work on and complete solutions with little to no guidance
- Excellent ability to scope, estimate, and create work items from high level initiatives and drive them to completion
- A growth mindset and a deep passion for continuous learning
- Develop delightful experiences with a customer-first mindset where our customers are both our internal product engineers and the end users
- Experience with sharing knowledge across teams to create a self-serving platform experience
- Strong experience writing, executing, and automating test cases for new feature development and ongoing maintenance activities
- Direct experience using KPIs to drive observability, monitoring, and alerting to better serve ourselves and our customers
- Strong facilitation skills with experience being a mentor to those wanting to level-up their knowledge-base
- Demonstrates a focus on iterative development practices and incrementally delivering value over time.
About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.
Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories are welcome to apply and will be considered for this role in a manner consistent with applicable law. Offers of employment for this role shall be contingent upon successful completion of a background check, including a review of the candidate’s criminal history, in a manner consistent with applicable law.
Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected].
(For information about Articulate's privacy practices, please view our Privacy Notice)
As an organization, we participate in E-Verify.
Top Skills
AWS
Ci/Cd
Docker
Go
JavaScript
Linux
Terraform
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The Company
What We Do
Articulate develops e-learning software, content, and resources that change the way the world learns.
More than 106,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com.
With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360.
With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love.
Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 965,000+ member of E-Learning Heroes.
As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees.
We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020.
