Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.
Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
The Role
Aisera is dedicated to creating secure and innovative AI-driven solutions for enterprises. We are committed to maintaining the highest security standards to protect our customers and their data. We are seeking a diligent and experienced Senior Detection & Response Engineer to join our team and enhance our security operations.
The Senior Detection & Response Engineer will be responsible for designing, implementing, and optimizing security infrastructure, with a focus on Security Information and Event Management (SIEM). You will lead efforts in threat detection, incident response, and continuously improve detection capabilities to protect against evolving threats. Collaboration with cross-functional teams will be essential to ensure timely responses to security incidents and to drive long-term security improvements.
This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process.
Responsibilities:
- SIEM Leadership & Optimization:
- Lead the design, implementation, and continuous enhancement of a Security Information and Event Management (SIEM) system.
- Define use cases, configure monitoring, and create detection rules for comprehensive threat visibility.
- Ensure SIEM integrations with other security tools and platforms to enable efficient threat detection and response.
- Advanced Threat Detection:
- Monitor and analyze security alerts and events to identify and address potential threats.
- Fine-tune detection rules and alerts to enhance threat detection and improve response times.
- Proactively hunt for hidden or emerging threats within the organization's systems and networks.
- Incident Response Leadership:
- Lead and coordinate response efforts during security incidents, managing all phases of the incident lifecycle.
- Conduct thorough root cause analysis and post-incident reviews to drive continuous improvement in response processes.
- Maintain and enhance incident response plans and playbooks.
- Security Automation & Optimization:
- Develop automation scripts to streamline detection and response workflows.
- Optimize security monitoring across cloud environments.
- Collaboration and Leadership:
- Partner with DevOps, IT and other teams to refine detection and response strategies.
- Stay informed on the latest security trends, tools, and techniques to ensure Aisera remains at the cutting edge of security defense.
Basic Qualifications:
- 7+ years of experience in security operations, advanced threat detection, incident response, or similar roles.
- Proven expertise with security monitoring tools, including SIEM deployment and optimization.
- Proficiency in scripting and programming languages (e.g., Python, Shell, Java, JavaScript).
- In-depth understanding of security frameworks and standards (e.g., SOC2, ISO27001).
- Hands-on experience with security monitoring, automation, and incident response in cloud environments (AWS, Azure, Google Cloud).
- Exceptional problem-solving skills and the ability to lead teams in high-pressure situations.
- Relevant certifications (e.g., CISSP, OSCP, CEH) are a plus.
- Bachelor's degree in Information Security, Computer Science, or a related field.
Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
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At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
Bay Area, CA
$120,000—$160,000 USD
Top Skills
What We Do
Aisera is a leading provider of enterprise Generative AI apps and a platform that helps enterprises accelerate revenue growth, improve user productivity, lower costs, and create magical user experiences.
Our products - AiseraGPT, AI Copilot, AI Search, and Agent Assist - are built on our Generative AI Platform that serves as the fundamental building block for enterprise GenAI applications. Aisera leverages a TRAPS framework (Transparent, Responsible, Auditable, Privacy, and Secure) to meet stringent data governance requirements while adhering to the highest standards of Responsible AI.
Aisera products deliver human-like interactions with a multi-modal interface, providing contextually rich conversations that boost user productivity. With pre-trained, domain-specific LLMs grounded in customer data, our products offer higher accuracy, fewer hallucinations, and increased resolution rates. They address critical industry challenges, spanning a wide range of solutions, including AI-driven software engineering, code generation, content and knowledge creation, workflow automation, and natural language AI-powered analytics.
AiseraGPT automates knowledge retrieval and repetitive tasks, while AI Copilot serves as a personal companion for answering questions, analyzing data, and completing tasks. Agent Assist provides real-time assistance for agents, including case summarization, recommendations, and next best actions, through an embedded UI widget in SaaS applications like ServiceNow, Salesforce, Workday, and more. Aisera’s AI Search allows users to perform secure, private, and permissions-aware enterprise-wide searches using natural language, generating answers, summaries, and micro-actions to boost efficiency.
Aisera provides a Universal Bot with a unified interface to resolve user requests across all domains, including Engineering, HR, IT, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera compliments these offers with action bots that are built-in with customizable AI Workflows through an Event and Visual Studio to take action and automate business processes.
Aisera technology is based on an Agentic and reasoning architecture that can perform intentless and intent-driven natural language requests across unstructured and structured databases, business apps, and systems of records. Users benefit from a default large context window, personalized responses, and summarizations.