Are you passionate about technology and making a positive impact in your community? CoVantage Credit Union is seeking a Senior Desktop Administrator to join our IT team. In this role, you’ll manage and support our primarily Windows-based desktop environment, ensuring systems are secure, reliable, and high-performing. You’ll provide advanced desktop support, resolve complex issues, and collaborate with IT teams to maintain an efficient environment across both Windows and macOS platforms. You’ll also contribute to new technology initiatives, including AI, helping empower our teams to better serve our members.
As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.
Job Duties:
- Administer and manage desktop infrastructure to ensure high availability, performance, and security
- Configure and maintain Group Policy Objects (GPOs) to enforce system configurations and security standards
- Manage desktop environments, including monthly patching, updates, and performance optimization
- Provide administration and support for Active Directory, Microsoft 365 (O365), and Exchange environments
- Monitor system and event logs to proactively identify and resolve security, application, and system issues
- Manage software deployment and upgrades using enterprise tools such as ManageEngine Endpoint Central
- Lead troubleshooting and resolution of complex technical issues escalated from the service desk
- Support and maintain both Windows and macOS systems, including configuration, integration, and security compliance
Qualifications:
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or equivalent relevant work experience
- Relevant certifications such as Microsoft MCP or CompTIA A+ are preferred but not required
- 3–5 years of experience administering desktop environments, with a strong focus on Microsoft Windows operating systems
- Strong knowledge of Active Directory, Microsoft 365 (O365), Exchange, and desktop hardware/software deployment, including macOS support
- Strong written and verbal communication skills with the ability to interact professionally with a wide variety of users
- Ability to organize, prioritize, and manage multiple tasks effectively in a fast-paced environment
- Ability to work independently and accurately under pressure to meet business needs
- Self-motivated, proactive, and able to take initiative; flexibility to work occasional nights, weekends, or holidays as needed
- Must be bondable
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Skills Required
- Associate's or Bachelor's degree in Information Technology, Computer Science, or equivalent relevant work experience
- 3-5 years of experience administering desktop environments with a strong focus on Microsoft Windows operating systems
- Strong knowledge of Active Directory, Microsoft 365 (O365), and Exchange
- Experience configuring and maintaining Group Policy Objects (GPOs)
- Experience with monthly patching, updates, performance optimization, and system monitoring
- Experience with enterprise software deployment and upgrade tools such as ManageEngine Endpoint Central
- Support and maintain macOS systems including configuration, integration, and security compliance
- Relevant certifications such as Microsoft MCP or CompTIA A+
- Strong written and verbal communication skills and ability to interact professionally with diverse users
- Ability to organize, prioritize, and manage multiple tasks effectively in a fast-paced environment
- Ability to work independently and accurately under pressure; flexibility for occasional nights, weekends, or holidays
- Must be bondable
CoVantage Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CoVantage Credit Union and has not been reviewed or approved by CoVantage Credit Union.
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Retirement Support — A very strong employer 401(k) match begins shortly after hire, materially boosting long‑term savings. This stands out as a core component of total rewards.
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Strong & Reliable Incentives — Annual incentive opportunities tied to company and individual outcomes add meaningful upside to cash compensation. The program is consistently highlighted as part of the package.
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Leave & Time Off Breadth — Paid vacation, sick time, holidays, a birthday day, and paid volunteer time create a broad time‑off offering. These predictable days off complement core pay elements.
CoVantage Credit Union Insights
What We Do
Our mission is to welcome all regardless of wealth; provide outstanding value and exceptional service; work with members experiencing financial challenge; and remain financially strong. CoVantage Credit Union came into business in 1953. From the beginning, CoVantage has been member-owned and operated, with a philosophy of doing business for "people-not-profit" that still holds true today. Over the years, we’ve grown significantly, with over 500 employees in 24 locations serving 180,000+ members! Our culture sets us apart from the rest. We start by hiring the best people and present them with exciting challenges and growth opportunities. Our employees go beyond handling financial matters. They give back to our Wisconsin and upper Michigan charter-area communities by promoting financial literacy to students and adults, and by volunteering for civic groups, school events, and more. Employees are eligible for bonus pay of 4% or more per year based on role. The bonus is based on wages paid from Jan. 1 through Dec. 31 of the previous year. The percentage received is based on the overall financial performance of CoVantage and individual employee performance. Eligible employees can participate in health and dental insurance. There are three different health insurance options to choose from, along with Health Savings Account and Flexible Spending Account options that potentially include generous employer contributions! Additional benefits include: -A generous 401(k) employer match of up to 200% -Paid vacation plus paid sick leave every year for eligible employees -Paid holidays and your birthday off with pay -Plus, paid time off to volunteer in your community! If this sounds like an organization you would be proud to work for, we want you. We'll give you a chance to grow and an opportunity to serve. To learn more, visit www.covantagecu.org/careers.
