Senior UX Designer

Job Description:About Our Organization:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role

Dow Jones and The Wall Street Journal are looking for a talented UX Designer to join the Brand Marketing team. This role focuses on enhancing user experience and customer journeys across various marketing channels for Dow Jones brands including WSJ, WSJ+, Barron’s, and MarketWatch. You will collaborate closely with marketing and product teams to improve the digital experience, ensuring brand consistency while optimizing the user journey from an audience-first perspective. Your role will involve advocating for UX within marketing and working towards strategic, customer-centric design solutions.

User experience in the Dow Jones marketing context centers on the ways our prospects and customers experience our brand. This role will help define the journeys, from an audience standpoint, and bring a shared understanding of UX to the marketing teams to ensure that we are asking the right questions, focusing on business priorities, connecting the dots, bringing clarity both internally and externally. 

You Will:

Customer Journey Guardian

• Understand and visualize the digital landscape across all touchpoints.

• Balance audience needs with business objectives.

• Guide stakeholders to make informed UX decisions that support marketing efforts.

Connecting the Dots

• Report to the Brand Creative Director and work with project managers to connect UX projects across the ecosystem.

• Collaborate with cross-functional teams to ensure clarity and cohesion between marketing and product efforts.

• Be a liaison between marketing and UX teams, ensuring alignment with business and customer goals.

On-Brand Design Solutions 

• Work with the Brand team to create elegant and on-brand design solutions across multiple platforms.

• Optimize user flows and experiences with a focus on brand consistency and usability.

• Build and adapt UI designs to align with business objectives and accessibility standards.

UX Advocacy & Education

• Champion the importance of UX within the marketing team and beyond.

• Collaborate with colleagues to integrate UX principles into the larger customer experience.

• Educate stakeholders about UX best practices and advocate for user-centered design solutions.

• UX Design

• Content Design

• Design and refine user experiences across digital touchpoints, ensuring alignment with brand and business objectives.

• Develop content strategy, wireframes, user flows, mock-ups, and prototypes.

• Conduct stakeholder interviews and competitive analysis to inform design decisions.

• Be an evangelist to connect marketing and product with brand as a throughline 

• Collaborate with cross-functional teams to define UX objectives and business goals.

• Partner with and provide guidance for development teams to define and execute design solutions and advocate for UX best practices.

• Communicate design concepts, roadmaps, and progress to stakeholders with supporting decks and presentations.

• Incorporate learnings, data and customer insights to iterate and improve up UX solutions. 

• Innovate ideas to build strong, design-forward UX foundations, and improve design and user experience for existing websites and platforms.

• Educate stakeholders and colleagues to build understanding of UX best practices.

• Share knowledge and inspire the team with knowledge of design and UX trends. 

You Have:

• 5-7 years of UX design experience.

• A strong portfolio showcasing UX skills and experience

• Deep understanding of UX principles, content strategy and information hierarchy.

• Willingness to make incremental improvements while working toward foundational excellence 

• BA or BS Degree in Design, UX Design, or a related field

• Expertise in Figma and Adobe Creative Suite.

• Strong portfolio showcasing UX skills and experience.

• Excellent communication skills with the ability to present design concepts clearly and effectively to stakeholders.

• Strong proficiency in UI, HCI, accessibility principles, and design systems.

• Familiarity with WCAG accessibility standards.

Manager: Brand Creative Director

Our Benefits

• Comprehensive Healthcare Plans

• Paid Time Off

• Retirement Plans

• Comprehensive Medical, Dental and Vision Insurance Plans

• Education Benefits

• Paid Maternity and Paternity Leave

• Family Care Benefits

• Commuter Transit Program

• Subscription Discounts

• Employee Referral Program

Learn more about all our US benefits

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - CMO - Marketing

Job Category:

Creative & Design

Union Status:

Union role

Pay Range: $90,000 - $110,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..