Senior Deployment Strategist

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more — all designed for providers & administrators to focus on what matters most: providing care.

Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide – more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years.

Commure was recently named to Fortune’s Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare.

About the Role

This is not a typical engagement role — it’s an opportunity to own some of the most complex, high-impact problems in healthcare. As a Senior Deployment Strategist, you will be on the front lines with our customers, discovering their biggest challenges, translating them into actionable solutions, and driving measurable outcomes.

You’ll spend time onsite with clinicians, analysts, and operators to uncover pain points, map workflows, and design solutions. Then, you’ll partner with our Forward Deployed Engineers, product managers, and designers to integrate the right data, build scalable workflows, and launch solutions that transform how users work.

You won’t just deliver solutions — you’ll ensure they stick. You’ll lead trainings, present results to stakeholders from power users to the C-suite, and bring insights back to shape Commure’s product roadmap. One day you may be scoping opportunities in a new industry, the next you might be in front of executives showcasing what’s possible. If you thrive on variety, autonomy, and turning ambiguity into impact, this role is for you.

What You’ll Do

• Discover & Define: Go onsite to deeply understand customer workflows, surface their most pressing problems, and design solutions that create measurable value.

• Build & Deliver: Partner with engineers and designers to connect the right data, model it effectively, and build workflows that drive adoption and results.

• Drive Adoption: Lead hands-on trainings, deliver compelling demos, and ensure solutions are successfully rolled out to new user groups.
  Shape the Product: Translate field insights into product requirements, influencing our engineering and design teams to make Commure’s platform even better.

• Grow the Business: Identify and scope new opportunities — from additional use cases to entirely new markets — and help turn them into reality.

What You Have

• 8+ years of experience in management consulting, strategy & ops, product management, enterprise SaaS implementation, or a similar client-facing, solution-oriented role

• A track record of solving messy, ambiguous problems and translating them into structured, actionable plans

• Experience working directly with customers to understand workflows and co-develop solutions

• Comfort collaborating with engineering, product, and operations teams to deliver complex, cross-functional outcomes

• Excellent communication and facilitation skills — able to lead sessions with analysts and present confidently to senior executives

• Organized, proactive, and ready to own critical workstreams end-to-end
  

Nice to Have:

• Experience in healthcare IT, EHR integrations, or revenue cycle management

• Familiarity with SQL, scripting languages, or working with complex datasets
  

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.