Senior Deployment Lead

About Us:
Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.

As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.

Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion Ray is paving the way for smarter, safer, and more efficient production processes across diverse sectors.

Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion Ray is poised to lead the quality revolution in manufacturing

We’re looking for a Senior Deployment Lead to lead our deployments of Axion’s AI platform at our enterprise customers. You will ensure the success of AI deployments with many stakeholders by enabling executives, managers, and users to see value from the Axion platform. You will also lead bringing the best of Axion’s resources to your deployments, looping in data science/AI, eng, and product at the right times. You will also work directly with customers as the day to day point person from Axion Ray. Your team will be cross-functional with support from senior leaders at Axion as well as technical colleagues.

What you'll do

• Lead customers & internal Axion colleagues to bring the best of Axion to an enterprise, show value from the platform, and ensure success

• Drive successful executive readouts

• Drive platform deployment, enabling customers to understand their data and relevant problems to solve using the platform

• Serve as the primary point of contact for our customers, providing support and guidance on technical and process issues

• Work closely with customers to understand their technical requirements and objectives, providing guidance on best practices for integrating our platform into their systems

• Map out customer processes to ensure that our platform integrates seamlessly into our customers’ operations and enables impact

• Provide training and support to customers to ensure successful adoption and usage of our platform

• Collaborate with our sales and product development teams to identify and implement product improvements and new features based on customer feedback

• Monitor and analyze customer user data to identify opportunities for improvement and proactively address potential issues

Who you are

• 5+ years as an associate, consultant, or business analyst at a top-tier consulting firm

• Enjoys leading day-to-day customer interactions

• Leverages problem solving, creativity and technical skills to help organizations use their data to drive impact

• Enjoys deriving insights from analytics; interest in learning about AI models and driving impact from them

• Can work on product deployments as well as core product development

• Appreciates data exploration and insight identification

• Values working in an environment where priorities evolve and shift frequently

• Nice to have: Experience with or exposure to AI, early-stage Enterprise SaaS startups, manufacturing

What we Offer

• Work with cutting-edge AI technology making a tangible impact in manufacturing

• Collaborative, mission-driven team and supportive leadership

• Generous time off

• Competitive compensation, equity, and benefits

• Lunch stipend…. And much more

Ready to drive the future of manufacturing with AI? Apply today to join our team and help us build the category-defining platform for quality intelligence.

Axion Ray is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.