Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind?
We're looking for a Senior Debt Sales Program Manager to take the lead in managing our debt sales program and our relationships with external debt buyers.
This is a unique opportunity to contribute significantly to a company on the verge of becoming the household name in consumer credit cards for the 50% of Americans who are not served by traditional financial institutions.
The Impact You’ll Make:
This is a critical role that directly influences our financial levers and long-term growth. You'll use your deep understanding of debt market dynamics to execute sales and build lasting partnerships that shape the future of our debt sales.
What You'll Do:
- Manage overall relationships with debt buyers with whom Mission Lane has completed sales
- Ensure mutual adherence to Purchase & Sale Agreements (PSAs)
- Coordinate delivery of obligations and responsibilities under PSAs
- Liaise between buyers and Mission Lane to resolve issues and needs related to sales
- Monitor and nurture buyer relationships to ensure they are mutually effective and sustainable for Mission Lane’s long-term debt sales strategy
- Manage Post Sale Support obligations from PSAs, including tracking obligations, forecasting volumes, and coordinating Mission Lane resources
- Handle putbacks and recalls, direct payments, balance adjustments, trailing activity reporting, disputes, complaints, and account inquiries on sold accounts
- Track, forecast, and coordinate affidavit requests, completion at Mission Lane and partner banks, and delivery to buyers
- Understand and stay current on market dynamics, key buyers, market pricing, industry terminology, standards, and business terms related to sales
- Coordinate with Mission Lane resources to create marketing files and materials, and manage the marketing process for obtaining bids and proposals from buyers
- Gather and summarize pricing proposals and present to Mission Lane management for decisions and approvals
- Work with buyers to award sales decisions, confirm volumes, and create sales timelines
- Work with Mission Lane legal to negotiate PSAs and finalize business terms related to sales
- Create sales execution timelines in partnership with Mission Lane resources
- Successfully execute on debt sales, ensuring successful closing, funding, and delivery
- Ensure successful delivery of final sale files, supplemental files, media, and legal documents to buyers
- Ensure Mission Lane has received all required documents and information from buyers
- Manage and resolve issues and needs of buyers related to Mission Lane’s debt sales, coordinating with relevant internal resources as needed
- Plan and forecast bulk sales and forward flow sales expectations (volumes, pricing, proceeds) to meet Mission Lane’s strategic needs
Qualifications:
- 7+ years of experience successfully managing relationships with a portfolio of external partners, in a program management capacity.
- Demonstrated experience building and maintaining strong cross-functional relationships with internal teams (e.g., legal, finance, operations) to ensure alignment on shared goals.
- Deep understanding of debt market dynamics, including key buyers, market pricing, and industry terminology related to debt sales.
- Strong professional communication skills, with proven experience presenting to senior leaders and key external stakeholders.
- Proven project management skills, with the ability to coordinate complex processes, manage timelines, and ensure the successful execution of debt sales.
- Legal & Compliance Acumen, including familiarity with Purchase & Sale Agreements (PSAs) and a track record of ensuring adherence to their terms.
Compensation
Annual full-time base salary range: $146,000 - $178,000
Additional compensation in the form(s) of participation in our annual incentive program and equity are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-friendly work environment.
About Mission Lane:
Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do.
In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.
Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.
Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.
Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.
Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting [email protected].
Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.
Application Integrity:
Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete.
Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.
What We Do
Mission Lane is not your average fintech company. We’re on a mission to disrupt the financial industry and normalize treating members like humans. With our unique take on credit, debit, and income discovery, we’re making life easier for millions of Americans, and loving our work every step of the way.
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