Senior Deal Desk Manager - EMEA

Posted 8 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Senior level
Software
The Role
Lead and advise on complex international deals, own pricing and contract strategy, approve non-standard transactions, align Sales/Legal/Finance/RevOps, scale quote-to-order processes, hire and coach the international Deal Desk team, and drive automation adoption.
Summary Generated by Built In

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

Amplitude is building the operating system for digital product innovation—and our Deal Desk team sits right at the centre of how we monetise that vision.This team partners deeply with Sales, Finance, Legal, and Revenue Accounting to structure smart, scalable deals that accelerate growth without introducing risk.

As a Senior Deal Desk Manager, you’ll act as player/coach with a view to progress into a people manager role to lead our International Deal Desk team. You will act as the senior strategic advisor on our most complex international deals and operate with real autonomy — given clear guardrails, but trusted to make the call. You’ll help shape deal strategy, guide pricing and contract decisions, and bring clarity to ambiguity—all while keeping the business moving fast.

As a Senior Deal Desk Manager, you will: 

  • Support Amplitude’s International Deal Desk team — supporting with hiring, coaching, and setting the bar for how the team partners with Sales, Finance, and Legal
  • Own deal strategy for complex, high-risk international deals, advising Sales leadership on pricing, packaging, contract terms, and negotiation strategy — including setting precedent where policy doesn’t yet exist
  • Review and approve complex non-standard transactions end-to-end, ensuring approvals align with revenue recognition, legal, and operational policy
  • Act as the connective tissue across Sales, Legal, Finance, RevOps, and Accounting, resolving disagreements and driving alignment across time zones
  • Scale the Quote to Order process — codifying best practices and driving adoption of AI tools and automation across the team

You'll be a great addition to the team if:

  • You’re genuinely comfortable operating in ambiguity as the senior decision-maker on the ground.
  • You thrive in a fast-paced environment with high-stakes deals that require creative thinking and sound judgment.
  • You build trust with Sales by being a valued partner—creative, collaborative, and solution-oriented—while still holding the line when it matters.
  • You’re energised by cross-functional collaboration and know how to drive alignment across strong personalities and competing priorities.
  • You have sharp judgment on risk and detail, balanced with knowing when a rule should flex and when it shouldn’t.
  • You're a clear, thoughtful communicator with strong critical thinking skills and a constant drive to improve systems, processes, and how teams work together

At a minimum, you need to have:

  • Significant experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business, including complex, enterprise-scale transactions
  • A track record of operating autonomously and making independent decisions, ideally in an international, remote, or distributed-team setting removed from the core of a leadership team
  • Experience designing or evolving deal desk policy, pricing frameworks, or approval processes — not just operating within them
  • Experience partnering with Legal and Finance on non-standard terms and approvals
  • Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios
  • Familiarity with channel selling model and transacting through cloud marketplaces

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Skills Required

  • Significant experience in Deal Desk, Sales Operations, or deal strategy at a SaaS/subscription business with enterprise transactions
  • Proven ability to operate autonomously in an international, remote, or distributed-team environment
  • Experience designing or evolving deal desk policy, pricing frameworks, or approval processes
  • Experience partnering with Legal and Finance on non-standard terms and approvals
  • Proficiency with Salesforce
  • Salesforce CPQ experience
  • Familiarity with channel selling models and transacting through cloud marketplaces

Amplitude Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplitude and has not been reviewed or approved by Amplitude.

  • Fair & Transparent Compensation Pay is considered competitive and fair across many roles and levels. Public compensation ranges and stability over time reinforce a perception of above‑average total compensation.
  • Parental & Family Support Parental leave for birthing and non‑birthing parents is paired with fertility support via Carrot, adoption and surrogacy assistance, and back‑up childcare. These programs are consistently highlighted across official materials and recent job postings.
  • Wellbeing & Lifestyle Benefits Global access to Modern Health, a monthly Lifestyle Spending Account, and select One Medical availability support whole‑person wellness. Quarterly learning stipends and flexible benefits enhance everyday support.

Amplitude Insights

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The Company
HQ: San Francisco, CA
505 Employees
Year Founded: 2012

What We Do

Amplitude is the Digital Optimization System. Powered by the proprietary Amplitude Behavioral Graph, the Digital Optimization System enables organizations to see and predict which combination of features and actions translate to business outcomes – from loyalty to lifetime value – and intelligently adapt each experience in real-time based on these insights. Amplitude is the brain behind more than 45,000 digital products at over 1,000 enterprise customers and 23 of the Fortune 100, helping them innovate faster and smarter by answering the strategic question: "How do our digital products drive our business?"

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