Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Senior Deal Desk Consultant – Japan
Location: Tokyo, Japan
About PTC
PTC Global Sales Operations is a high-performance organization committed to operational excellence, innovation, and strategic enablement. We empower our sales teams by removing friction, enhancing deal quality, and driving long-term customer value. Our culture is built on integrity, agility, and collaboration.
Role Overview
We are seeking a Senior Deal Desk Consultant to join our Tokyo-based team. This strategic role is ideal for a seasoned professional with deep experience in deal structuring, cross-functional collaboration, and commercial governance within the technology sector. You will serve as a trusted advisor to senior sales leadership, guiding complex deal architectures that align with corporate objectives and customer success.
This is a high-impact role requiring strong business acumen, fluency in Japanese and English, and the ability to influence across functions and geographies.
Key Responsibilities
1. Strategic Deal Architecture
- Lead the design and execution of complex, high-value deal structures that drive long-term customer success and sustainable revenue growth.
- Serve as a commercial advisor to enterprise sales teams, ensuring alignment with corporate goals (ARR, cash flow, churn reduction).
- Ensure compliance with internal policies, revenue recognition standards, and pricing frameworks.
- Provide data-driven insights and scenario modeling to support deal decisions.
- Act as a subject matter expert on business rules, subscription models, incentive policies, and pricing strategies.
2. Cross-Functional Leadership
- Orchestrate collaboration across Sales, Finance, Legal, Product, and Operations to streamline deal execution.
- Represent regional needs in global forums and influence corporate policy through feedback and insights.
- Drive alignment across stakeholders to reduce friction and accelerate deal velocity.
- Lead cross-functional deal reviews and governance processes.
3. Operational Excellence
- Oversee deal desk processes, documentation, and systems to ensure accuracy, efficiency, and scalability.
- Identify and implement process improvements that enhance seller productivity and customer experience.
- Develop and deliver enablement programs for sales teams on deal desk processes, tools, and best practices.
- Translate and localize global materials for regional use, ensuring accessibility across language barriers.
4. Strategic Business Partnering
- Analyze deal trends and market dynamics to inform pricing, packaging, and go-to-market strategies.
- Collaborate with global peers to share best practices and drive continuous improvement.
- Provide feedback to product and finance teams on customer needs and competitive pressures.
Qualifications
Required:
- 7+ years of experience in Deal Desk, Sales Operations, Commercial Finance, or related roles in the technology or SaaS industry.
- Proven track record of supporting enterprise sales teams and managing complex deal cycles.
- Strong understanding of subscription-based business models, revenue recognition, and pricing strategies.
- Exceptional communication and stakeholder management skills.
- Fluent in both Japanese and English (written and spoken).
- Highly analytical, detail-oriented, and process-driven.
- Comfortable working in a fast-paced, matrixed, and multicultural environment.
Preferred:
- Experience working with global teams and across multiple geographies.
- Familiarity with Salesforce, CPQ tools, and financial modeling in Excel.
- Business-level Korean language skills are a plus.
- MBA or advanced degree in Business, Finance, or related field.
What We Offer
- A strategic role with visibility across senior leadership and global teams.
- A collaborative and inclusive culture that values innovation and continuous learning.
- Opportunities for career growth in a global, high-impact organization.
- Competitive compensation and benefits tailored to the Japan market.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
Top Skills
What We Do
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
