Senior Deal Desk Analyst

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London, England, GBR
In-Office
Artificial Intelligence • Information Technology • Internet of Things • Software
We empower brands to make meaningful connections with their customers across every digital touchpoint.
The Role

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

The Deal Desk team serves as trusted advisors to Yext's sales organisation, enabling them to focus on selling while we optimise complex deal structures, ensuring alignment with company goals and driving profitability. We play a critical role in facilitating scalable growth by providing pricing guidance, structuring deals and enhancing operational efficiency across the sales process. As a Senior Deal Desk Analyst in EMEA, you will collaborate closely with Sales, Finance, Legal, and Operations teams to ensure deals are structured strategically and effectively.

What You'll Do

  • Deal Structuring and Analysis
    • Serve as a trusted advisor to the sales team, providing guidance on deal structuring, pricing, and contract terms.
    • Analyze deal profitability, margins, and risks, balancing customer needs with business objectives.
  • Cross-Functional Collaboration and Process Improvement
    • Partner with a wide range of teams across the business to drive deal closure and ensure contractual/operational compliance.
    • Develop and maintain templates and playbooks to streamline deal approvals.
  • Reporting and Insights
    • Analyze deal trends and generate reports to inform business decisions.
    • Create and maintain dashboards to track KPIs, including approval cycle times, discount rates, and ACV metrics.
  • Training and Enablement
    • Train sales and cross-functional teams on deal desk processes, pricing policies, and approval workflows.

What You Have

  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, FP&A or a similar Finance role in a B2B software environment.
  • Proficiency in CRM tools (e.g., Salesforce), CPQ platforms, and Excel.
  • Exceptional analytical, communication and interpersonal skills, with an ability to influence and collaborate across departments.
  • Strong attention to detail and ability to thrive in a fast-paced environment.

#LI-JS2
#LI-Hybrid 

Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

What the Team is Saying

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Yext Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is presented as top‑quality, with comprehensive medical, dental, and vision plans. Mental‑health resources and wellness tie‑ins are also highlighted as part of a holistic program.
  • Parental & Family Support Paid parental leave is explicitly included and positioned as a standard benefit across regions. Additional family‑support elements such as family medical leave and an onsite Mother’s Room are described.
  • Wellbeing & Lifestyle Benefits Wellbeing programs feature a no‑cost Calm subscription, monthly ClassPass credits, and commuter benefits. Office‑based perks like free snacks/meals further round out day‑to‑day convenience.

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The Company
HQ: New York, NY
1,150 Employees
Year Founded: 2006

What We Do

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.

Why Work With Us

At Yext, we bring together curious thinkers and passionate problem-solvers who want to make a real impact. We celebrate internal growth, open communication, and creative ownership in a One Team environment. Here, individual growth fuels collective success — and everyone has a voice in shaping what we build next.

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