SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
Our data stores power the “Data” in “People Powered Data” here at SurveyMonkey. Our customers rely on us for their mission-critical needs, and our dedicated data store and search infrastructure team ensures seamless operations to deliver top-notch results. In this role, you will be part of a global team responsible for managing, automating, scaling, and optimizing our data store infrastructure.
What you’ll be working on
- Maintain, configure, tune, and monitor our databases and search infrastructure
- Understand and troubleshoot issues across the stack (hardware, software, and network)
- Design and build automation & tooling around all facets of database operation
- Document administration and response procedures through runbooks & playbooks
- Train and mentor other data infrastructure engineers
- Participate in the on-call rotation
- Partner with engineering teams to improve data infrastructure usage and follow best practices
We’d love to hear from people with
- Experience working within a database engineering team in complex, large environments
- In-depth knowledge of Microsoft SQL Server, MySQL, open-source and cloud-native purpose-built DBs
- Good operational experience with AWS OpenSearch (or ElasticSearch)
- Managed production workloads in the cloud, preferably in AWS
- Experience in handling various data compliance regulations and security requirements
- Scripting (Python, Bash, Powershell, or others) and Infrastructure as Code experience a major plus
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI - Hybrid
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Top Skills
What We Do
We deliver intuitive, people-centric solutions that help industry leaders quickly and confidently make important decisions, take action, and achieve tangible results. Our AI-powered platform is built with a purposeful balance of humanity and technology, weaving together over 20 years of experience with data derived from billions of real questions and responses. Today, we offer enterprise solutions for agile experience management and insights by our three product brands: Momentive, GetFeedback, and SurveyMonkey.
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