Senior Database Reliability Engineer (DBRE)

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile, and cloud technologies that help companies revolutionise the way they sell, service, market, and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For.

The CRM Database Sustaining Engineering Team deploys and manages some of the largest and most trusted databases in the world. Our customers rely on us to keep their data safe and highly available.

About the Position:

The ideal candidate is a DevOps Engineer with a strong database background and public cloud background (e.g. AWS, GCP) working with a team that is responsible for the architecture,  design, developing and testing the next generation of RDBMS. You will need familiarity with database internals, distributed systems, high availability, replication, scalability and performance. You will be participating in database reliability responsibility for the Salesforce database infrastructure. You must have exceptional verbal and written communication skills. Key to this position will be a beginner's mindset, can-do attitude, a focus on technology excellence and reliability software development in a secure, high-performance, highly available (99.99%) and fully resilient infrastructure.

The CRM Database Sustaining Engineering team is a fast-paced, dynamic, global team delivering and supporting databases and its cloud infrastructure to meet the substantial growth needs of the business. In this role, you will collaborate with other applications, systems, network, database, storage and other infrastructure engineering teams in delivering innovative solutions in an agile, dynamic environment.

You will be part of the global team and engage in 24*7 support responsibility within Europe. Being part of a global team, you will need to occasionally be flexible in your working hours to be in sync globally and be available to provide on-call support on a rota basis. You will also be investing yourself into Salesforce cloud database running on cutting edge cloud technology & responsible for its reliabilityJob

Requirements

• A minimum of 7+ years of experience as a Database Engineer, or similar role is required.

• Proficiency in SQL coding and at least one procedural language, such as Python, Go, Java or C. A minimum of 3-4 years of development experience is highly preferred.

• Expertise in database and SQL performance tuning in one of the relational database.

• Knowledge and hands on experience with Postgres database is a plus

• Broad and deep knowledge of at least 2 relational databases, including Oracle, PostgreSQL & MySQL.

• A cloud certification (such as AWS / GCP cloud certification) is critical and highly desirable.

• Experience with related cloud technologies: Docker, Spinnaker, Terraform, Helm, Jenkins, GIT, etc. Exposure to Zookeeper fundamentals & Kubernetes is highly desirable.

• Excellent problem-solving skills and experience with Production Incident Management / Root Cause Analysis.

• Experience with mission critical distributed systems service, including supporting database production infrastructure with 24x7x365 support responsibilities.

• Exposure to a fast paced environment with a large scale cloud infrastructure setup.

• Excellent speaking-listening-writing skills, attention to detail, proactive self-starter.

• Experience with DevOps (CI/CD, Docker, Kubernetes, EKS, GKE, deployment to AWS).

• Exposure to Apache Zookeeper/Bookkeeper is a plus.

• Knowledge of metrics & monitoring (e.g., Grafana, Splunk, Argus, etc.)

• Experience in Infrastructure as Code / Automation is a plus.

• Working knowledge of all software development life cycle phases, from initial requirements to operational support.

• Ability to deliver initiatives & Innovation from conception through completion.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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