PalmPay

Senior Database Administrator (DBA)

Posted Yesterday

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Gulshan, DCC (Kotwali), BGD

In-Office

Senior level

Fintech • Payments • Financial Services

The Role

Manage and optimize enterprise MySQL and MongoDB databases across self-hosted, Kubernetes, and cloud environments. Ensure availability, HA, backups, DR, performance tuning, security, compliance (PCI DSS, ISO27001, Bangladesh Bank guidelines), and support production change management and audits while collaborating with DevOps, Infrastructure, and Security teams.

Summary Generated by Built In

About PalmPay
PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognized by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.
Position Overview
PalmPay is seeking an experienced and proactive Senior Database Administrator (DBA) to manage and optimize the organization’s mission-critical database platforms supporting digital financial services and payment systems.
The successful candidate will be responsible for ensuring database availability, performance, security, backup, disaster recovery, and regulatory compliance across self-managed, Kubernetes-based, and cloud database environments while maintaining highly available, secure, and resilient database infrastructure.
Key Responsibilities
Database Administration & Operations

Administer, maintain, and optimize enterprise database platforms across production and non-production environments.
Manage self-hosted, Kubernetes-based, and cloud-hosted database infrastructure, including MySQL and MongoDB.
Install, configure, upgrade, migrate, patch, and maintain database platforms with minimal service disruption.
Ensure database availability, scalability, reliability, and operational excellence for business-critical services.

High Availability, Backup & Disaster Recovery

Design, implement, and maintain database replication, clustering, failover, and High Availability (HA) solutions.
Manage backup, restoration, Point-in-Time Recovery (PITR), and disaster recovery strategies.
Conduct periodic backup validation and recovery testing to ensure business continuity objectives.
Monitor replication health, replication lag, failover readiness, and database resilience across production environments.

Performance & Capacity Management

Monitor database performance, availability, storage utilization, and overall database health.
Perform query tuning, indexing, execution plan analysis, and database optimization.
Conduct capacity planning and proactively identify performance bottlenecks.
Collaborate with Engineering teams to improve database design and application performance.

Database Security & Compliance

Implement database security controls including authentication, authorization, encryption, auditing, and least privilege access.
Enforce secure configuration baselines, database hardening, privileged access management, and database activity monitoring.
Maintain database audit trails, access review records, and security logs.
Support compliance with Bangladesh Bank ICT Security Guidelines, PCI DSS, ISO/IEC 27001, and internal security standards.

Governance & Operational Excellence

Support production change management, release planning, and database deployment activities.
Develop and maintain database standards, SOPs, operational documentation, and technical runbooks.
Participate in database risk assessments, security reviews, regulatory inspections, and audit activities.
Collaborate with Infrastructure, DevOps, Information Security, Risk, and Engineering teams to ensure secure and reliable database operations.

Required Qualifications & Experience
Education & Certification

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline.

Preferred Professional Certifications

Oracle MySQL Database Administrator
MongoDB Associate DBA

Experience

Minimum 3+ years of professional experience in Database Administration.
Strong hands-on experience managing enterprise database platforms, including MySQL, MongoDB, and other relational or NoSQL databases.
Experience managing self-hosted database clusters, Kubernetes-based database platforms, Cloud-hosted databases, and MongoDB Atlas environments.
Prior experience in Banking, FinTech, or other regulated financial institutions will be highly preferred.
Practical experience supporting High Availability (HA), Disaster Recovery (DR), backup & recovery, replication, database security, performance tuning, and production troubleshooting.
Experience supporting regulatory audits, compliance initiatives, and mission-critical production environments.

Skills & Competencies

Strong knowledge of database administration, replication, clustering, backup, recovery, performance tuning, and capacity planning.
Hands-on experience with enterprise backup, monitoring, and database automation tools.
Experience with Cloud, Kubernetes-based database platforms, MongoDB Atlas, and Linux in production environments.
Strong understanding of database security, encryption, audit logging, privileged access management, secure configuration practices, and database activity monitoring.
Good understanding of Bangladesh Bank ICT Security Guidelines, PCI DSS, ISO/IEC 27001, backup and disaster recovery best practices.
Strong analytical, troubleshooting, root cause analysis, and problem-solving skills.
Excellent communication skills in English.
High attention to detail with strong execution capability.
Ability to work independently and manage multiple priorities in a fast-paced, highly regulated fintech environment.

Compensation & Benefits

Competitive salary
Festival bonuses
Opportunity to work in a fast-growing global fintech environment
Career development and leadership exposure

Skills Required

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related discipline
Minimum 3+ years of professional experience in Database Administration
Hands-on experience managing MySQL enterprise database platforms
Hands-on experience managing MongoDB and MongoDB Atlas environments
Experience managing self-hosted database clusters, Kubernetes-based database platforms, and cloud-hosted databases
Practical experience with High Availability, Disaster Recovery, replication, backup and point-in-time recovery
Experience with performance tuning, query optimization, indexing, and execution plan analysis
Strong understanding and implementation of database security: authentication, authorization, encryption, auditing, and least privilege
Experience with Linux in production environments
Experience supporting regulatory audits and compliance initiatives (Bangladesh Bank ICT Security Guidelines, PCI DSS, ISO/IEC 27001)
Experience supporting mission-critical production environments and production troubleshooting
Excellent communication skills in English
Ability to work independently and manage multiple priorities in a fast-paced, regulated fintech environment
Prior experience in Banking, FinTech, or other regulated financial institutions
Oracle MySQL Database Administrator certification
MongoDB Associate DBA certification