The Data Engineering team at Mural builds scalable, high-performance systems that transform complex data into actionable insights. We power internal analytics and user-facing features, supporting critical products powered by AI/Machine Learning like Customer Insights, Personalization, Reporting APIs, and Audit Logs. Our work integrates diverse data sources, optimizes core data models, and ensures seamless access across the organization. Success is measured not only by system reliability and scalability but also by the business impact we deliver enabling users to make informed decisions and driving overall customer success.
YOUR MISSIONYou will drive product innovation by leveraging advanced AI/ML techniques. You’ll design, develop, and optimize models for classification, recommendation and predictive insights, translating complex business problems into scalable AI solutions that enhance the product experience and drive innovation.
WHAT YOU'LL DODesign, implement, and deploy AI/ML models for classification, regression, recommendation, and predictive analytics.
Apply AI/ML techniques such as RAGs, vector search and embedding where relevant.
Translate business problem statements into end-to-end ML solutions.
Collaborate with Data Engineering to ensure clean, well structured data pipelines for model training and evaluation.
Work with Product and Engineering teams to integrate ML models into production systems and product features.
Analyze and visualize model outputs and customer behavior to drive product decisions.
Prototype, iterate, maintain models while ensuring high quality, reliability, and maintainability.
Contribute to improving team best practices, review code, and mentor peers in ML engineering techniques.
Use AI tools as a part of your fundamental workflows.
4+ years of experience designing, building, and deploying large scale ML systems in production.
Proven ability to translate business problems into end-to-end ML solutions.
Deep expertise in supervised and unsupervised learning, reinforcement learning, and deep learning techniques.
Experience with large language models such as GPT, BERT, OpenAI, and embedding/vector search.
Proficiency in Python (NumPy, Pandas, scikit-learn) and SQL.
Experience with cloud-based ML platforms (AWS, Azure, GCP, Databricks) and big data frameworks (Hadoop, Spark).
A passion for utilizing AI-driven solutions to solve complex problems and enhance user experiences.
Experience learning new technologies, platforms, stacks, and coming up to speed quickly on large codebases
Strong problem-solving skills, collaboration, and emotional intelligence, with experience delivering value in a rapid-growth or startup environment.
Familiarity with data governance and ethical AI considerations
Experience with MLOps and Data Engineering practices
Experience with TensorFlow, PyTorch systems for advanced AI/ML applications.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
What We Do
Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes.
The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate.
Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers.
Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.
Why Work With Us
Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!
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