Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently looking for a new Senior Data Scientist, to join our Data Insights team and work closely with Clio’s products and business teams.
You thrive on both analytical challenges and working closely with product development and customer-facing professionals. You will collaborate with everyone from product managers to business leaders and developers, and will guide rapid iterations of hypothesis, prioritization, experimentation / analysis and strategy setting – extract valuable insights, enhance our decision-making processes and contribute to the development of innovative financial products.
The Team:
You will be working alongside a cross-functional team of data scientists, embedded within Clio’s products and business teams, developing AI and ML solutions to understand Clio’s customers, to bring them cutting-edge AI and GenAI products, and to recommend proactive and efficient ways to serve them better. You will play an integral role, enabling business leaders across Clio make rigorous data-driven decisions. You will help our business grow, help our customers succeed, and continuously improve the way we operate.
Who you are:
We aren’t looking for just any traditional Data Scientist to join this team. We’re looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity environment, and lives and breathes our values. We’re looking for an innovator and a thought leader! We’re looking for someone who is:
-
Passionate about driving growth empirically;
-
Always looking to innovate with data and explore open-ended questions;
-
Strategically minded and never shies away from a challenge;
-
Self-motivated and able to work autonomously and collaboratively;
-
Agile and responsive, and comfortable with constant change.
You will help lay the foundation for this work by ensuring good data quality, data governance, and analytical practices. And you will also be part of our larger Data & AI team for learning, career development, and company-wide data initiatives.
Here’s what you’ll need to do:
-
Collaborate with the Clio products teams to identify opportunities, develop hypotheses, and provide input that drive growth.
-
Identify new questions about our business, product, and customers that lead to impactful insights.
-
Build predictive and prescriptive AI and ML solutions and deploy them in production.
-
Apply rigorous statistical analysis and data mining techniques to evaluate impact of different product features and other business initiatives.
-
Innovate and experiment with new applications of statistical analysis, machine learning, GenAI, LLMs, etc. to unlock new product opportunities.
-
Build a scientific culture in product and business teams by enabling discussions with data, disseminating best practices, and leading by example.
-
Effectively communicate complex technical concepts and findings to both technical and non-technical audiences.
What you may have:
-
5+ years applied experience in data science.
-
Experience in analytics working with product and user behavior data, e.g., retention or churn analysis.
-
The ability to translate business requirements into data science solutions.
-
Proficiency in database modeling, SQL, and data warehousing principles.
-
Proficiency in developing analysis in Python and experience with relevant ML libraries and frameworks (e.g., pandas, PyTorch, scikit-learn)
-
Proficiency with building ML/AI pipelines and relevant tools (e.g., Kedro, MLFLow)
-
Strong team player mindset, while able to work under your own initiative and prioritize time and tasks effectively.
-
Excellent written and verbal communication skills.
Serious bonus points if you have:
-
A deep understanding of SaaS business metrics and growth drivers.
-
Experience with FinTech concepts.
-
Experience with large data sets and user behavior data.
-
Experience with NLP and LLMs.
-
A graduate degree in a relevant quantitative discipline (computer science, statistics, mathematics, physics, engineering)
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
-
The expected salary range* for similar roles within Clio is: $ 134,500 - $182,000 CAD
-
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
-
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
-
Flexible time off policy, with an encouraged 20 days off per year.
-
$2000 annual counseling benefit
-
RRSP matching and RESP contribution
-
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Please note that the expected new hire salary range provided is derived from a group of like roles within Clio. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
Top Skills
What We Do
Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.
Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.
Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.
Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.