Senior Data Scientist - Conversational AI

Say hello to possibilities.

It’s not everyday that you consider starting a new career challenge.

We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We’re a $2 billion company that’s growing at 30+% annually and we’re expanding our  Solutions Engineering Team to make sure we stay ahead of the competition.

Job Title: Sr Data Scientist - Conversational AI

We are seeking an experienced Sr Data Scientist with a minimum of 4 years of experience in NLP, who is passionate about exploring and utilizing the latest developments in NLP space. The ideal candidate will have proficiency in Python, Pytorch, transformers, and ONNX, with experience in training and creating inference pipelines.

Responsibilities:

• Utilize latest NLP techniques to develop and improve natural language understanding models
• Develop and deploy Multilingual NLP models in production environment
• Collaborate with cross-functional teams to identify and solve business problems using NLP techniques
• Evaluate and optimize model performance through experimentation and analysis
• Develop low latency inference pipelines by doing model optimisations
• Develop data labeling and augmentation techniques to improve model performance
• Stay up-to-date with the latest advancements in the field of NLP and share your knowledge with the team.

Requirements:

• Minimum of 4+ years of experience in NLP
• Proficiency in Python, PyTorch, transformers, and ONNX
• Experience in developing and deploying NLP models (including LLMs) in production environment
• Prior experience in working on Large Language Models and Prompt Engineering
• Experience in fine tuning of LLMs
• Experience in creating inference pipelines by doing model optimisations (quantization, pruning etc.)
• Strong understanding of NLP concepts such as summarization, auto-labeling, and augmentation techniques
• Strong analytical and problem-solving skills
• Excellent communication and teamwork skills
• Bachelor's or Master's degree in Computer Science or a related field.

If you are a creative problem solver with a passion for NLP, please apply with your resume and a cover letter explaining why you are the best candidate for this position. We look forward to hearing from you!

What we offer:

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.