The Role
Lead data science initiatives for a new direct-to-consumer mental health platform, focusing on experimentation, growth modeling, and user behavior analysis.
Summary Generated by Built In
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.
We are looking for a high-impact Senior Data Scientist to be the analytical superpower behind our new direct-to-consumer mental health platform. In a 0→1 environment, data isn't just for reporting—it’s the compass. You will be responsible for transforming raw user behavior into actionable growth strategies, ensuring every experiment we run is grounded in statistical rigor.
As the first dedicated data hire for our consumer team, you will have a "blank canvas" to define our data culture. You will partner directly with Product, Engineering, and Growth to build our measurement framework from scratch, uncover the "Aha!" moments in the user journey, and pull the core business levers that will drive our mission to scale.
This is not a research-ML role. This is an analytics-first, experimentation-driven role focused on understanding user behavior, improving funnels, retention, and LTV, and informing high-stakes product and growth decisions in a new consumer product.
The consumer team is a newly formed team that is building the future of D2C mental health from scratch. The team is a lean, fast-moving team tasked with taking our newest product from stealth to launch within the next few months. We’re currently in the 'pre-launch' phase, looking for builders who thrive in ambiguity and want the autonomy to help drive growth for the product from day zero.
What you’ll be doing:
- Product & Growth Analytics: Analyze acquisition, onboarding, activation, retention, and monetization funnels to identify where and why users drop, convert, or churn.
- Experimentation Strategy: Own the end-to-end testing framework. You will design, execute, and analyze A/B tests that define our growth playbook.
- Growth Modeling: Build predictive models for user retention and LTV. You’ll identify the user behaviors that lead to long-term business growth.
- Strategic Partnership: Act as a "Product Manager of Data," translating complex analytical findings into clear, high-stakes recommendations for consumer leadership.
- Funnel Optimization: Deep-dive into the acquisition and onboarding funnels to identify friction points and opportunities for viral loops.
- AI & Future-Proofing: Explore how AI and machine learning can be leveraged to personalize user experiences and automate growth workflows.
What you need to have:
- 5+ Years of Experience: Proven track record in Data Science, specifically within B2C/Consumer Growth or high-growth tech environments.
- Analytics-first mindset: You care more about answering the right business questions than building the most complex model, and you’re comfortable prioritizing clarity and impact over technical novelty.
- Technical Breadth: Expert-level SQL and Python/R. You are comfortable with the "full stack" of data, from ETL pipelines (dbt, Snowflake/BigQuery) to visualization (Mixpanel, Amplitude, Looker).
- Statistical Rigor: A deep understanding of hypothesis testing, causal inference, and how to find truth in noisy, early-stage data.
- The 0→1 Mindset: You aren't afraid of messy data. You enjoy the challenge of building infrastructure while simultaneously delivering high-value insights.
- Business Intuition: You understand the "why" behind the "what." You can connect a drop in a conversion metric to a specific user pain point.
- High Agency: As the first data hire, you don't wait for a backlog. You proactively find the biggest gaps in our knowledge and fill them.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity.
- A bright future at a promising high-tech startup company.
- Career development and growth, with a competitive salary.
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare.
- A flexible environment where you can control your hours (remotely) with unlimited vacation.
- Access to our health and well-being program (digital therapist sessions).
- Remote or Hybrid work policy.
- To get to know more about our Tech Stack, check here.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Top Skills
Amplitude
BigQuery
Dbt
Looker
Mixpanel
Python
R
Snowflake
SQL
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
