We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
CVS Health is seeking a Senior Technical Product Manager, AI Decision Intelligence Platform, to lead the product strategy, roadmap, and execution for a multi-agent AI decision intelligence platform. This role will serve as the bridge between business stakeholders, data science, engineering, and operations teams to deliver scalable AI-powered solutions that improve decision-making, operational efficiency, and business outcomes across Specialty Operations.
The Senior Technical Product Manager will be responsible for defining platform capabilities, prioritizing investments, and driving the development of agentic AI workflows, predictive analytics solutions, and decision intelligence products. This individual will translate complex business challenges into product requirements, manage cross-functional delivery teams, and ensure the platform delivers measurable value to operational users and business leaders.
The ideal candidate combines strong product management expertise with technical depth in AI, data science, and enterprise platforms. They are comfortable working with executive stakeholders, understanding operational workflows, and driving innovation in a rapidly evolving AI landscape.
Required Qualifications
3+ years of product management experience, including ownership of technical products, data platforms, analytics products, or AI/ML solutions
Experience defining product strategy, roadmaps, and requirements for enterprise-scale technology platforms
Strong understanding of AI, machine learning, and decision support systems
Experience partnering with engineering, data science, and business teams to deliver complex technology solutions
Ability to translate business problems into technical requirements, user stories, and product specifications
Experience managing cross-functional stakeholders and influencing decisions across multiple organizational levels
Strong analytical and problem-solving skills with the ability to leverage data to prioritize product investments
Experience leading Agile product development processes and working closely with software engineering teams
Excellent communication and presentation skills, including experience presenting to senior leadership
Preferred Qualifications
Experience developing or managing AI agent, multi-agent, or generative AI platforms
Experience with decision intelligence, operational analytics, workflow automation, or intelligent decision support systems
Healthcare, pharmacy, specialty pharmacy, or healthcare operations experience
Familiarity with modern AI ecosystems, including large language models (LLMs), agent orchestration frameworks, vector databases, retrieval-augmented generation (RAG), and model evaluation methodologies
Experience managing platform products that support multiple business use cases and stakeholder groups
Consulting experience or experience leading strategic technology transformations
Familiarity with cloud-native architectures and platforms such as AWS, Azure, or GCP
Experience defining KPIs, adoption metrics, and value realization frameworks
Knowledge of responsible AI, model governance, and AI risk management principles
Education
Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business, or a related field required
Master’s degree in Business Administration (MBA), Computer Science, Engineering, Data Science, or a related discipline preferred
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$101,970.00 - $222,480.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 3+ years of analytics experience driving end-to-end analyses
- 3+ years of data science experience
- Experience in SQL and data visualization tools
- Experience programming in Python and/or R
- Proven communication of complex technical concepts to non-technical audiences
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
