Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.
With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
About the Attentive team
Have you ever received text message marketing from your favorite brand? Did you know that effective text message marketing is by far the highest ROI marketing channel? And, did you know that customers are increasingly preferring to interact with brands through text? Now you understand our impact at Attentive. We help the world’s largest brands send 100 to 500 million messages per day, approaching 100 billion per year.
We’re building big things! Check out our tech blog here: https://tech.attentive.com/
About the role
Our Data Science team is a world-class data, applied science, and ML organization that leads data-driven decision-making and the conversational AI efforts for the entire company. Joining our team offers a hockey-stick career opportunity to work with some of the world’s top data scientists in a high-performance and high-impact culture.
As a Senior Data Scientist on our AI team, you will play a crucial role in transforming data into actionable insights and models for our AI product offerings. We are looking for an experienced scientist who relishes the opportunity to develop novel approaches and apply them at Attentive’s scale. Your contributions will directly influence the development of cutting-edge ML solutions, empowering our team to craft highly effective messaging strategies.
What you'll accomplish
- Lead the development of statistical, econometric, optimization, and machine learning models for a range of applications in our messaging and AI product offerings
- Design and execute experiments, interpret results, and draw actionable conclusions
- Use data to understand product performance, identify improvement opportunities, and define product/team roadmaps
- Present findings to senior leadership to inform and influence business decisions
- Collaborate with cross-functional teams across product, engineering, customer success, and sales to drive business value from ideation to production
Your expertise
- Ph.D., M.S. or Bachelors degree in Statistics, Economics, Machine Learning, Operations Research, or other quantitative fields.
- Knowledge of underlying mathematical foundations of statistics, machine learning, optimization, economics, and analytics.
- Knowledge of experimental design and analysis.
- Experience with exploratory data analysis, statistical analysis and testing, and model development.
- Ability to use Python to work efficiently at scale with large data sets.
- Advanced proficiency in SQL.
Nice to haves
- 4+ years of industry experience as an Applied or Data Scientist or equivalent.
- Experience in customer lifetime value modeling.
- Experience in personalization systems and cross-sectional cohort modeling.
- Experience with ads delivery and optimization systems.
- Experience with implementing insights into customer success recommendations.
- Experience with productionizing algorithms for real-time systems.
- Well-honed communication and presentation skills.
- Experience presenting findings to senior management to inform business decisions.
- Strong product and customer-oriented intuition
Our scale
- 8,000 brands powered by Attentive sent over 2.2 billion text messages over Cyber Week 2023 (Black Friday/Cyber Monday) representing a growth of 31% from 2022
- We sent 32 billion SMS messages in 2023, up 32% YoY. That’s an average of 87 million per day
- Our production cluster contains over 18,000 containers which serve 200+ services
- Our streaming services process over 80 billion events per month
What we use
- We use a wide variety of technology and we’re always looking for the best solutions to solve hard problems
- Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Pulsar, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $200,000 - $280,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-EF1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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