Senior Data Researcher - Phone Researcher

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Hiring Remotely in Mumbai, Maharashtra
Remote
3-5 Years Experience
Insurance • Software • Energy • Financial Services
The Role

Company Description

Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions.

We do this by providing consumers with the knowledge and research they need to make informed decisions they can feel confident in, so they can get back to doing the things they care about most. If you're looking for challenges and opportunities like those of a startup, with the benefits of a seasoned and successful company, then read on:


Job Description

Position Overview

The Senior Data Researcher plays a crucial role in the Data Research team, supporting content creation by collecting, classifying, and reviewing data to enhance our articles. This position is pivotal in ensuring the swift, accurate, and high-quality publication of content across Forbes Marketplace properties, including Forbes Health, Forbes Advisor US, Forbes Advisor International, Forbes Home, Forbes Business, and Wheels.

Collaborating with Research Managers, you will lead the collection and compilation of data related to financial products, such as loans, mortgages, savings/checking accounts, credit cards, online brokerage, insurance, as well as topics like health products, home improvement, entrepreneurship, legal services, and education.

 The ideal candidate will conduct in-depth primary research, design and execute research projects, and provide actionable recommendations for informed business decisions. 

Skill & Experience 

  • Previous 3-5 years of experience in phone-based research 
  • Excellent communication skills, both verbal and written.
  • Strong attention to detail and the ability to follow scripts and guidelines.
  • Proficient in data entry and record-keeping.

Responsibilities

  • Conduct phone surveys, interviews, and other research methodologies with a proven track record of accuracy, ensuring the methodologies are aligned with project objectives.
  • Communicate fluently in English in gathering valuable information through telephone interactions on specific topics as directed by research objectives.
  • Adhere to predefined questionnaires, ensuring consistency and standardization in data collection. Adjust communication style as needed to suit respondent understanding.
  • Ensure the accuracy and reliability of collected data by conducting thorough quality assurance checks.
  • Strong interpersonal skills, with the ability to build and maintain relationships with specific teams, department heads, or designated contacts.
  • Reframe research strategies as needed, ensuring adaptability to changing circumstances and evolving project requirements.

Perks:

  • Day off on the 3rd Friday of every month (one long weekend each month)
  • Monthly Wellness Reimbursement Program to promote health well-being
  •  Monthly Office Commutation Reimbursement Program
  •  Paid paternity and maternity leaves 
  • Group Medical Insurance 
  •  Group Term Life Insurance (2.5X of the CTC) 
  • Group Personal Accident Insurance (3 X of the CTC)


Qualifications

Any Regular Degree

Additional Information

All your information will be kept confidential according to EEO guidelines.


The Company
HQ: Jersey City, New Jersey
563 Employees
On-site Workplace
Year Founded: 1917

What We Do

Forbes Advisor is a global platform dedicated to helping consumers make the best financial choices for their individual lives.

We support your pursuit of success by making smart financial decisions simple, to help you get back to doing the things you care about most.

We do this by helping turn your aspirations into reality. By arming you with trusted advice and guidance, you can make informed financial decisions you feel confident in and achieve your financial goals.

Visit Forbes Advisor for unbiased personal finance advice, news and reviews, plus a comparison marketplace that helps you find the financial products that best fit your life and goals.

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