Senior Data Management Executive

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

We are looking a Senior Data Management Executive to join our Central Marketing team. 

This role will be based at Ha Phan Building.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Data management 

• You will play a crucial role in building a comprehensive database of potential visitors, which will be instrumental in our efforts to enhance event attendance and create more engaging experiences for our customers. 
• Efficiently gather data on visitors to our events, including demographic information, preferences, feedback, and contact details.
• Utilize a variety of tools and techniques to extract relevant data from diverse sources, including registration forms, attendee surveys, and digital interactions.
• Organize and consolidate data from various sources, ensuring its accuracy and completeness & upload to organization standardize systems.
• Work closely with regional Data team to ensure the integrity and security of visitor data.
• Maintain and update a comprehensive database of potential visitors, keeping it current and accurate.
• Collaborate with cross-functional teams to interpret data findings and translate them into actionable recommendations.

Visitor Database Development

• Contribute to the ongoing development and enhancement of a comprehensive visitor database.
• Implement strategies to segment and categorize visitors based on various criteria for targeted marketing and engagement efforts.
• Perform thorough analysis of extracted data to identify trends, patterns, and key insights related to visitor demographics, preferences, and behaviors.
• Assist in the design and execution of visitor engagement initiatives aimed at fostering long-term relationships.
• Leverage data insights to personalize communication and tailor offerings to the preferences and interests of different visitor segments.

Tele center

• Organize the telecenter's workflow to ensure optimal productivity.
• Oversee the telecenter's data entry processes to guarantee accuracy and completeness of the collected information.
• Develop and implement training programs for telecenter staffs to equip them with the necessary skills and knowledge for effective data collection and call handling.

• Bachelor's degree in Data Science, Business/ Commercial or a related field
• Strong analytical skills with the ability to translate data into actionable insights.
• Experience with data visualization tools, such as Tableau or Power BI
• Good command of Vietnamese & English
• Detailed oriented, team player, people management skills

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.  At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.  

See how Informa handles your personal data when you apply for a job here.