Senior Data Insights Analyst

About Us

Here at the FT, gold-standard journalism is just the beginning. 500-people strong, our Product & Tech team keeps us ahead of the ever-changing digital landscape by delivering cutting-edge products to over one million digital subscribers every day. Our plans for growth rely on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists - everyone’s welcome in this friendly, forward-thinking team. And with entrepreneurial spirit, intelligence and opportunity at every turn, there’s no limits to where your FT career will take you.

About the team

This role will support the Customer Experience team. They are part of the Product & Technology department, and their focus is to use Editorial strategy to deliver a premium experience for our audience. As a Senior Analyst, you will provide actionable insight to help the team make decisions as well as project manage all analytics related components. You will report into the Insight & Analytics team, but will have close working relationships with the Product Managers across Customer Experience.

About the Role

Over the next few years we have ambitious targets to grow the FT’s global paying audience. This can only be achieved with the tools, knowledge and insights provided by the Data Analytics team. We are looking for someone who has a curiosity for interrogating data, is masterful in experimentation and understands the value of storytelling with data.

Main Responsibilities & Requirements

Communication and storytelling 

• A proven ability to tell compelling stories and provide actionable insights using data 

• Enthusiasm for data visualisation, and familiarity with techniques and tools

• Desire to keep the customer in the room, and understand their needs and requirements from the FT.

Technical proficiency 

• Analyst experience and experience with web analytics

• Proven SQL and Excel skills, and experience working with analytical reporting tools, e.g. Looker/Tableau/PowerBI

• Thorough, inquisitive, with an eye for data quality 

• Experience of A/B or multivariate testing and statistical test design

• Desirable: Experience working with customer data

Stakeholder & Workload management 

• Experience of stakeholder management; across both technical and non-technical departments

• Close collaboration with other Data and Analytics disciplines; BI, Data Science, User Research, Audience Feedback, Data Platforms, Tracking Architecture & Governance etc. 

• Ability to manage numerous simultaneous projects and effectively prioritise workload.

• Ability to lead small groups of analysts to collaborate on projects.

What’s in it for you? Our Benefits

• Annual bonus scheme
• 24/7 Employee Assistance Program
• 25 days annual paid leave
• Private Health Insurance
• Life Insurance
• Enhanced Parental Leave policy
• Food Vouchers
• Multisport Card
• Work-life balance and work from home practice
• Both in house and external training programs
• Your own training dedicated budget (for conferences, courses etc.)

Further Information

At the FT, we are committed to providing an inclusive working environment for all. We are an equal opportunities employer that seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. We aim to treat all employees in a fair and consistent manner, promote good working relationships to encourage high standards of conduct and performance within a work environment free from harassment, bullying and discrimination. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, please contact a member of our HR team who will be happy to help.

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